There are newer employer reviews for Alorica

Helpful (1)

Tonya Kemper is the best trainer I have ever had,

  • Career Opportunities
Current Employee - Customer Service Representative in Kennesaw, GA
Current Employee - Customer Service Representative in Kennesaw, GA

I have been working at Alorica full-time (less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

One of the very few companies that promote from within. Lots of overtime available. Professional and friendly supervisors.

Cons

Wish pay was better and computers had more speed.

Advice to Management

Please defrag PC's; that would increase productivity.

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  1. Good place for students.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Quality Assurance Agent in Tulsa, OK
    Current Employee - Quality Assurance Agent in Tulsa, OK

    I have been working at Alorica full-time (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Friendly staff, alright pay, and a little free time if you're lucky.

    Cons

    Management is a little crazy, but as long as you work it's fine.

    Advice to Management

    Please stop all these silly rules and hire more people.

  2. Mandatory Overtime!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Agent in Fort Myers, FL
    Former Employee - Technical Support Agent in Fort Myers, FL

    I worked at Alorica full-time (less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    If you are not a college student and you are flexible with your time then this is the job for you!
    1.Full-time positions only
    2.Health care benefits
    3.Alot of over-time available
    4.They like to hiring within there company so you could possible apply for a manager position while your an associate.

    Cons

    1.Mandatory over-time! I worked for a month straight with no days off because of "Mandatory Over-time". I ended up failing all my spring classes because I was barely in school.
    2.Managers and TL's are lazy as hell.
    3.The managers had favorites. While one group of people worked hard another grouped hardly worked.

    Advice to Management

    Have so consideration for college students who want to make money but can't work full-time or "mandatory over-time"

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