Alpine Access

  www.alpineaccess.com
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295 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities

1 person found this helpful  

It is a job plain and simple. Low pay, lots of information to know

Work At Home Telephone Customer Service Representative (Current Employee) Orlando, NY

ProsGreat training, but needs to be great due so much information to give. The test is difficult and you really have to know how to navigate through their system. Training is great though.

ConsThe pay is really low for the amount of work done. Many calls from not so happy customers

Advice to Senior ManagementThe pay needs to go up considering this is one of your largest account.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Just a terrible place to "work"

    Inbound Representative for An Alpine Client (Current Employee) Atlanta, GA

    I have been working at Alpine Access full-time for less than a year


    Pros: Great training, until you are about to go "live" Cons: Probably the worst "sweat shop" I have ever been associated with! you are expected to wrap up call #1 while you are starting call… Advice to Senior Management: If your clients knew what you were asking your Reps to do while they were… No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    American Sweat Shop

    Telecommunications Support Agent (Former Employee) La Veta, CO

    I worked at Alpine Access full-time for less than a year


    Pros: work from home, nothing else Cons: everything else, lack of management, poor tools, no incentive for… Advice to Senior Management: improve communication and provide adequate tools No, I would not recommend this company to a friend More
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