Alsac - St. Jude Children's Research Hospital

www.stjude.org
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Helpful (9)

Orchestrated chaos

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Contractor - Project Manager in Memphis, TN
Current Contractor - Project Manager in Memphis, TN

I have been working at Alsac - St. Jude Children's Research Hospital as a contractor (Less than a year)

Doesn't Recommend
Doesn't Recommend

Pros

The mission
Some very nice, good people
Culture is changing for the better
Working on the St Jude campus - including access to indoor and outdoor walking paths, an amazing cafeteria, and a wellness center (i.e., gym)

(Note: This review is specific to the fundraising organization - ALSAC. By all accounts, St Jude has an entirely different culture.)

Cons

Silos within leadership
Neither clear roles nor accountability for decisions in many cases
Frequent shifts as the organization tries to find a structure that supports its objectives
Organizational and individual talent needed for success is allowed (sometimes encouraged) to leave while those commonly agreed to be impediments are retained
Poor execution and performance is not proactively addressed - coaching, mentoring and day-to-day development is lacking. Lack of repercussions for ongoing 'slacking'. Continued approval of perks to reward poor performance
Bureaucratic, non-valued added processes (think cut and paste documents required in abundance without regard for their usefulness) abound
Poor communication to employees

Advice to Management

Stop relying on the mission to overshadow systemic problems within the organization
Retain and reward high performers, and remove poor performers
Continue the improvements that are underway - and increase the pace of change

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  1. Helpful (5)

    Inefficient charity with unsustainable business model

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Memphis, TN
    Former Employee - Marketing in Memphis, TN

    I worked at Alsac - St. Jude Children's Research Hospital full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The hospital you work to support is one of the best medical centers in the world. Lower-level workers "get" the mission and sacrifice mightily to achieve it.

    Cons

    The management at the charity is incompetent, insensitive and overpaid. The charity's own expenses are rapidly approaching $200 million a year. That's unacceptable, especially when its donors are expecting the charity to spend their gifts on the children at the hospital, not the executives at the charity. The CEO's salary has nearly tripled in the past two years, even as he asks others to sacrifice for "the mission".

    Advice to Management

    At some point, spending a quarter of annual revenue on things like executive salaries and other perks will not be possible. This is why Charity Navigator downgraded this charity's rating over a year ago.

  2. Helpful (1)

    Love this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern in Memphis, TN
    Former Intern - Anonymous Intern in Memphis, TN

    I worked at Alsac - St. Jude Children's Research Hospital as an intern (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Everyone is extremely friendly. It's a humbling experience. You know that everything you do at your job is benefiting a child in need.

    Cons

    No cons, it was a fun environment. Perhaps a little outdated with the computers but it's a non-profit organization so you can't expect it to be really tech-y.

There are newer employer reviews for Alsac - St. Jude Children's Research Hospital
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