Alta Resources

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44 Employee Reviews (View Most Recent)

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Great place to work...however low wages

Customer Care Representative (Current Employee) Neenah, WI

ProsThe place is filled with opportunity and great fun people. There are many different teams at ALTA and many of them are constantly hiring. The supervisors - Program Directors- are friendly and helpful and help bridge the gap between client and Alta employee. Alta has an in house training for all programs and a great sales tool they teach all sales people.

ConsThe wages here are below subpar. This is a customer service place of employment. Sometimes they are inbound calls and some positions are outbound calls. However there are some positions at ALTA that require a higher level of skill and knowledge and they still pay the same amount as those in a care position. ALTA does have many Sales positions available as well. However these positions do not pay well and many times the incentives do not make up for the amount of effort required to meet metrics. All of the Account Manager positions require a Bachelors degree and even though someone may have the skills and knowledge to do the job. If you don't have the bachelors degree you will not even get an interview.

Advice to Senior ManagementThe exponential growth hurts the many dedicated employees you have. I understand that growth should mean better opportunities. But growth at ALTA really means lower margins and therefore obscene cost of living expense raises. The company would grow either way and would maintain a dedicated workforce if you invest in the people that want to be there.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Its ok

    Anonymous Employee (Former Employee) Neenah, WI

    I worked at Alta Resources full-time


    Pros: The people that you work with can be great Cons: Low pay. The company is a revolving door for… Advice to Senior Management: Look to develop your leaders better. No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Better than some customer service "farms." Co-workers were great. Management mistrustful & dis honest

    Customer Care Representative (Former Employee) Neenah, WI

    I worked at Alta Resources full-time for less than a year


    Pros: Good training. Great co-workers. Good lunchroom. Building clean and bright.… Cons: Management disingenuous and mistrustful. More talk than action. Hire and fire the norm. Pay increases rare unless you advance. If you don't have a desire… Advice to Senior Management: Read pros and cons. More
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