Alta Resources

  www.altaresources.com
  www.altaresources.com
There are newer employer reviews for Alta Resources

 

Good while in school

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Care Representative in Brea, CA
Current Employee - Customer Care Representative in Brea, CA

I have been working at Alta Resources part-time (more than 5 years)

Pros

They're flexible with school schedules

Cons

There is little opportunity to advance in the company.

Recommends
Positive Outlook
Approves of CEO

54 Other Employee Reviews for Alta Resources (View Most Recent)

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  1. 1 person found this helpful  

    The Dr Jekyll and Mr Hyde of Corporate America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative in Neenah, WI
    Former Employee - Customer Care Representative in Neenah, WI

    I worked at Alta Resources full-time (less than an year)

    Pros

    Training program is exceptional, pay attention you will use it with another company in the future..

    Cons

    They seem to have a set of standards and if you don't fit into them they find a way to get rid of you.

    Advice to ManagementAdvice

    Team Leads should take the time to talk to their team member about a issue that was already discussed between the two of them and another TL inputs his assumptions and the original TL never spoke with the employee to let them either confirm or deny but most importantly listen to what they have to say about it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great place to work...however low wages

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative in Neenah, WI
    Current Employee - Customer Care Representative in Neenah, WI

    I have been working at Alta Resources full-time (more than 3 years)

    Pros

    The place is filled with opportunity and great fun people. There are many different teams at ALTA and many of them are constantly hiring. The supervisors - Program Directors- are friendly and helpful and help bridge the gap between client and Alta employee. Alta has an in house training for all programs and a great sales tool they teach all sales people.

    Cons

    The wages here are below subpar. This is a customer service place of employment. Sometimes they are inbound calls and some positions are outbound calls. However there are some positions at ALTA that require a higher level of skill and knowledge and they still pay the same amount as those in a care position. ALTA does have many Sales positions available as well. However these positions do not pay well and many times the incentives do not make up for the amount of effort required to meet metrics. All of the Account Manager positions require a Bachelors degree and even though someone may have the skills and knowledge to do the job. If you don't have the bachelors degree you will not even get an interview.

    Advice to ManagementAdvice

    The exponential growth hurts the many dedicated employees you have. I understand that growth should mean better opportunities. But growth at ALTA really means lower margins and therefore obscene cost of living expense raises. The company would grow either way and would maintain a dedicated workforce if you invest in the people that want to be there.

    Recommends
    Positive Outlook
There are newer employer reviews for Alta Resources

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