Amazon.com

  www.amazon.com
  www.amazon.com
There are newer employer reviews for Amazon.com

2 people found this helpful  

One Beautiful Journey that i have not yet gotten tired even after three years :D

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Support Engineer in Chennai (India)
Current Employee - Senior Support Engineer in Chennai (India)

I have been working at Amazon.com full-time (more than 3 years)

Pros

* Employee Friendly Environment
* Freedom to work on personal Projects
* Horizontal Work Structure
* Good Recognition of Work

Cons

* One tends to get over used to the company's work culture so that he/she finds it hard to adapt elsewhere.

Advice to ManagementAdvice

People moving from within the company tend to get lesser compensation than people being newly hired, if this is changed, i would stay for life.

Recommends
Positive Outlook
Approves of CEO

3931 Other Employee Reviews for Amazon.com (View Most Recent)

Sort: Rating Date
  1.  

    Nice company, but too many calls and extremely obsessed about customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA III Audible in San Jose, San Jose (Costa Rica)
    Current Employee - CSA III Audible in San Jose, San Jose (Costa Rica)

    I have been working at Amazon.com full-time (less than an year)

    Pros

    great environment, towards coworkers, nice people, nice leadership team. They help you, they give you food sometimes and have nice parties when available. They have great company benefits.Very flexible when it comes to asking for leave of absence and stuff like that. They try to get out off the phones as many times as needed to avoid too much stress.

    Cons

    Too many calls, very hard to accomplish goals and mainly get promoted or get bonuses. High rotation, people leave like on a daily basis from all accounts. Too much pressure towards metrics to the point where your job is at risk. Very bad policies in regards to what behaviors are tolerated from customers over the phone so pretty much you have to deal with irate/ rude people all the time and still treat them nicely even if they don't deserve it.

    Advice to ManagementAdvice

    Senior management doesn't care about our issues as agents, they just care about metrics and productivity, they do not support us.

  2. 2 people found this helpful  

    A great place to work, slow to promote

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager
    Former Employee - Project Manager

    I worked at Amazon.com full-time

    Pros

    A great place to work, good benefits, smart people, lots of opportunities for success. Had the chance to work on some really interesting projects. Generous stock packages and signing bonuses.

    Cons

    Not a lot of vacation time or holidays, salaries low for the industry, a very slow promotion process for most people. A lot of reorganization.

    Advice to ManagementAdvice

    Allow people to move diagonally - different roles and a higher level - at the same time.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Amazon.com

Work at Amazon.com? Share Your Experiences

Amazon.com

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.