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There are newer employer reviews for Amazon.com

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Helpful (10)

Worst place I've worked

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales in New York, NY
Former Employee - Sales in New York, NY
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Amazon.com full-time (More than 3 years)

Pros

- Above average compensation packages if you negotiate for it - There are some interesting and unique initiatives to get involved with. - Some people are fun & nice to work with.

Cons

- Political and unethical leadership. There are fifedoms that go unchallenged. - Poor people management & lack of quality leadership. It is not uncommon for employees with little aptitude or relevant experience to be promoted based on politics. They often make poor managers and contribute to negative employee morale. I've seen wonderful & talented employees ignored in favour of less competent counterparts, due to nonsensical personal politics wielded by snr management. Without exception, they all have walked away & into much better jobs. Amazon find it hard to keep talent, & when they get talent they dont seem to know how to leverage it. - The Amazon value of "frugality" is in theory a good one, however the way in which it's leveraged within the organisation, leaves many employees feeling used and abused. The constant pinching over basic expenses, door desks, computer equipment etc results in employees feeling demotivated and uninvested in the company. - Type A micromanagement. Everything from MBA managers telling you how to write an email or telling you how to do the job you've been doing for the last 15 years - a job in they haven't done. There is a pervasive sense from snr management, that they are 'superior beings' and this grates, particularly if you find them to be ineffective. There can be lots of focus on face time & clock watching. I was based in HQ (not in a distribution centre) but it felt like I was working a shift job where I had to punch in & punch out. If I was 15 mins late they would want me to stay 15 mins more at the end of the day. - Incredibly high employee churn. This is for a multitude of reasons: lack of work life balance; Type A culture of micromanagement; 'frugality' & poor people management in which unethical politics pervades. The company bleeds talent constantly, but there doesn't appear to be an interest in addressing the issue of churn - in my team, snr management stopped telling the team when a coworker had resigned, because to do so would possibly mean having to address the underlying & aforementioned issues of why employees leave.

Other Employee Reviews for Amazon.com

  1. Helpful (3)

    transparant policies and double standards

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Seattle, WA
    Current Employee - Warehouse Associate in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Amazon.com full-time (More than 3 years)

    Pros

    There is always work available Meet and work with awesome people Brand name company Offers bonus and RSU's

    Cons

    Poor management - Managers will set unrealistic goals and hold people accountable for things they were just to follow orders. Associates are picked "at random" to take on indirect tasks while others carry on the hard labor. Favoritism is its biggest flaw with promotion and growth internally is only offered to those who are not qualified. Fight for the finish - associates struggle daily to meet expectations and are held accountable and questioned when they aren't making their numbers. Despite the fact that equipment malfunctions and programs change and tend to run buggy. Ignorant to important policies and values that the company itself is big on. Safety gets overlooked at times to make customer promise. quality of work and of the product is overlooked to make expectation standards that are unrealistic and unhealthy leaving the associate to decide at times whether to go to the restroom or risk discipline and harassment for not making expectation. To not be held accountable only means you are favored and one of the lucky ones. For now. Upper management are a bunch of yesmen and don't have a backbone to defend the real issues and problems and confront them with realistic solutions. Solutions which are handed straight to management from the floor associates and nothing is done about the problems. Punishment for those who stand up and have a backbone for the real solutions. Full time employment given to temp associates that cheated to make their numbers leaving associates that did use high quality and safety standards in the dust because they were doing things by the book. Bonus is offered but not obtainable by any means. Its the prize at the end of a million mile full speed treadmill working against you. It is said to use the highest standard of safety and quality and yet when it comes down to it management will look away from a safety incident to take care of work first.

    Advice to Management

    Hire the associates that meet the expectations of your high safety and quality standards and follow closely the numbers they produce and use those as your metric not your highest performer new associate that is doing everything they can to make numbers and skipping over your standards you set when your not looking. Pay your associates that do the dirty work more to expect more out of them. You get what you pay for so don't pay for mediocrity and just enough. Give the jobs value and those who work hard will work hard everyday happily. A happy work environment is rare and should be found in this type of work environment. Hire managers that actually show care about safety and keep the workplace safe, and develop the leadership properly and train them properly instead of leaving them to do the managers dirty work and holding them accountable for the test not working.


  2. Helpful (6)

    Growing pains of a company becoming huge.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer II in Seattle, WA
    Current Employee - Software Engineer II in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Amazon.com full-time (More than 10 years)

    Pros

    Good comradely among the engineers. Very customer focused. You can pretty much kill any bad idea with "customers will hate it" argument. Agile program management means you'll keep up with what your team members are doing on a daily basis. Nearly everything is client/service architecture. Which if your team does it well, allows your to do whatever is best for your solution to your problem area without having huge migration issues with your clients. Generally managers are too busy to have those useless weekly meetings. (If you have daily ones why have a regular weekly one? You can always schedule a topic meeting to go over design issues etc.) Good and getting better support for bicycling to work. (bike cages, showers, lockers, and towels) Discount on buying stuff on their website.

    Cons

    On call. Nearly every engineering team has an on call rotation, so count the number of members and divide the number of days in a year by that number and that's the number of days you'll be on "house arrest" Because a page must be answered within 20 minutes any time day or night when you are on call. There seem to be more frameworks than teams. Everyone wants one and they tend to get imposed on your project in order to interface to some other needed service. Then the company drops support for it and you'll have to migrate your service. Difficult to do volunteer coding, ie help with your favorite freeware system, as you need approval from legal. It's not impossible but it's not straightforward either. Annual reviews tend to emphasis the negative vs the positive, that is you have peer feedback but your manager can pick and choose among the comments to either promote you or squash you. Very little opportunity to complain about it via HR.

    Advice to Management

    Need to train junior managers. Company tends to promote engineers grade 3 into first line management but then doesn't train them.


There are newer employer reviews for Amazon.com
There are newer employer reviews for Amazon.com

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