There are newer employer reviews for Amazon.com

2 people found this helpful

UX at Amazon

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior User Experience Designer in Seattle, WA
Current Employee - Senior User Experience Designer in Seattle, WA

I have been working at Amazon.com full-time (more than a year)

Pros

Working with the smartest and brightest people in the industry

Cons

Very little to no career growth for User Experience discipline

Advice to ManagementAdvice

People whom I've interviewed with on the retail side of the company (non-AWS) are mostly stressed out, narrow-minded, unorganized (don't know what they want), too formal, and unnecessarily arrogant. It's no wonder the attrition rate for UX is high as well as difficulty obtaining new talents.

Recommends
Positive Outlook
No opinion of CEO
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  1. 16 people found this helpful

    Talented People but too many cons to stick around for long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager in Seattle, WA
    Current Employee - Senior Product Manager in Seattle, WA

    I have been working at Amazon.com full-time (more than a year)

    Pros

    Amazon hires some of the most motivates, talented people I have ever work with. Everyone seems to care and the weak tend to leave the company pretty quickly. The signing bonus and stock options are good but only for the first four years. Company is growing so lots of career opportunities.

    Cons

    Company has almost zero programs for talent or management development. Amazon will sell the company as a start-up but they only mean this by the number of hours you will work (at least 60 each week). There is no effort given to any sort of work/life balance and management is very dismissive of this. If you complain, you are not Amazonian. Management will require an obscene amount of reporting and spend ungodly amounts of time to wordsmith every word in all your documents. Everything you do must have a metric wrapped around it. If you cannot report on it then why bother doing it? Seems that there is no real risk taking here anymore with new business ideas being copied from other businesses. People are randomly fired, moved, or promoted and no one is notified. Highly secretive management leads to distrust of superiors.

    Advice to ManagementAdvice

    You need to value the people you hire. We are always understaffed and you treat the current employees poorly by making them do double and triple the work. Complaining is not un-Amazonian, its a message for you to improve and support your people. Start-ups don't have time for the many documents you require so don't sell yourself as such.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. Awesome Intern Expereince Summer 2012

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Software Engineer in Seattle, WA
    Former Intern - Software Engineer in Seattle, WA

    I worked at Amazon.com as an intern (less than a year)

    Pros

    Learn by watching some of the best minds in the industry.
    Depends on the team but almost everyone is friendly and helpful.
    Great sense of ownership.
    Everyone is customer obssessed and they do what is best for the customer, great emphasis on customer experience and I have heard of instances when the company bears losses but provides a consistent customer experience.
    The smaller teams work like a startup, fast paced and full of energy.

    Cons

    Comapny is frugal, but that is why it is No1 online retailer so don't expect freebies.

    Recommends
    Positive Outlook
    Approves of CEO
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