Amazon.com

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6 people found this helpful  

Fast paced, high stress, high pay, but tough on the family

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Area Manager in Phoenix, AZ
Current Employee - Area Manager in Phoenix, AZ

I have been working at Amazon.com full-time (more than an year)

Pros

Pay and benefits are very good for management. You can also get promoted faster than just about anywhere else. You are judged on your performance, not just who likes/dislikes you.

Cons

Expect 80 hrs/week from mid-Nov through December, 60-70 for another 6 months of the year and 50 for the rest of the year. Micro-management is the standard, not the exception. It takes senior management in each building to make even the smallest changes. It is common for one shift or department to leave another in a bad place in order to make goals/set records.

Advice to ManagementAdvice

Develop leadership skills along with management ones. Allow lower-level managers some freedom to make decisions. Develop teams, let them grow.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

3866 Other Employee Reviews for Amazon.com (View Most Recent)

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  1. 3 people found this helpful  

    transparant policies and double standards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in Seattle, WA
    Current Employee - Warehouse Associate in Seattle, WA

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    There is always work available
    Meet and work with awesome people
    Brand name company
    Offers bonus and RSU's

    Cons

    Poor management - Managers will set unrealistic goals and hold people accountable for things they were just to follow orders.

    Associates are picked "at random" to take on indirect tasks while others carry on the hard labor. Favoritism is its biggest flaw with promotion and growth internally is only offered to those who are not qualified.

    Fight for the finish - associates struggle daily to meet expectations and are held accountable and questioned when they aren't making their numbers. Despite the fact that equipment malfunctions and programs change and tend to run buggy.
    Ignorant to important policies and values that the company itself is big on. Safety gets overlooked at times to make customer promise. quality of work and of the product is overlooked to make expectation standards that are unrealistic and unhealthy leaving the associate to decide at times whether to go to the restroom or risk discipline and harassment for not making expectation.

    To not be held accountable only means you are favored and one of the lucky ones. For now.

    Upper management are a bunch of yesmen and don't have a backbone to defend the real issues and problems and confront them with realistic solutions. Solutions which are handed straight to management from the floor associates and nothing is done about the problems.

    Punishment for those who stand up and have a backbone for the real solutions.

    Full time employment given to temp associates that cheated to make their numbers leaving associates that did use high quality and safety standards in the dust because they were doing things by the book.

    Bonus is offered but not obtainable by any means. Its the prize at the end of a million mile full speed treadmill working against you.

    It is said to use the highest standard of safety and quality and yet when it comes down to it management will look away from a safety incident to take care of work first.

    Advice to ManagementAdvice

    Hire the associates that meet the expectations of your high safety and quality standards and follow closely the numbers they produce and use those as your metric not your highest performer new associate that is doing everything they can to make numbers and skipping over your standards you set when your not looking.

    Pay your associates that do the dirty work more to expect more out of them. You get what you pay for so don't pay for mediocrity and just enough. Give the jobs value and those who work hard will work hard everyday happily. A happy work environment is rare and should be found in this type of work environment.

    Hire managers that actually show care about safety and keep the workplace safe, and develop the leadership properly and train them properly instead of leaving them to do the managers dirty work and holding them accountable for the test not working.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Like 50 Companies in One

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer in Seattle, WA
    Former Employee - Software Development Engineer in Seattle, WA

    I worked at Amazon.com full-time (more than 5 years)

    Pros

    Most teams at AMZN are packed with smart people who just want to build awesome stuff and do it cheaply and efficiently. Management honestly cares about customers and the bottom line at the same time. The community of people there will jump to help a colleague with any problem, professional or personal, with a smile. Many more teams care about work-life balance and operational happiness in the last few years.

    Cons

    Some teams are bogged down with uninteresting, unskilled hangers-on who want to get their salary as quietly as possible, finding as much work to do as possible whether or not it is relevant or needed. The performance measurement process is so broken it's humorous in retrospect. Managers can skew results in any direction they want. Jealous peers can kick someone out of their team with little effort or repercussions. Internal politics rarely but unavoidably create extra work and stress that ends up being for naught.

    Recommends
    Neutral Outlook
    Approves of CEO
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