Amazon.com

www.amazon.com
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3 people found this helpful  

Interesting and challenging position that leads to a dead end...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Process Assistant in Phoenix, AZ
Current Employee - Process Assistant in Phoenix, AZ

I have been working at Amazon.com full-time (more than 5 years)

Pros

Co-workers who are self-motivated; You can have an enjoyable work environment; Associates have a voice and, if persistent, can affect change; Management is starting to make positive changes in how they interact with Associates; Annual Pay reviews determine increases; Monthly performance bonuses and annual gift of Stock options;

Cons

Co-workers who are no longer self-motivated and not held accountable; Manager rotation requires you to constantly train new Managers; Continuous improvement is actually just Continuous Change as new Managers implement old solutions; Changes to processes and/or standards are poorly communicated or ignored; Annual Pay reviews are based on Local averages and do not factor Cost of Living; Managers do not have the time to develop Associates for the next level; Management turn-over (resignation) is high;

Advice to ManagementAdvice

We are struggling to fill and keep leaders due to the failure of preparing our direct reports for advancement; Favoritism due to performance in specific task(s) inhibits the development of Associates and the company; Do not sacrifice the Safety, Quality or Productivity of the internal customer in pursuit of your departments goals; Please change how you interact with each other; Do not assume Push Back is only because others do not understand your idea;

Recommends
Positive Outlook
Approves of CEO

4359 Other Employee Reviews for Amazon.com (View Most Recent)

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  1. 2 people found this helpful  

    Good experience in general

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer in Seattle, WA
    Current Employee - Software Development Engineer in Seattle, WA

    I have been working at Amazon.com full-time (less than a year)

    Pros

    Smart people, cool problems, bottom-up decision-making

    If you are young and aggressive, this is a place you can make real difference. Just make sure you get into a good team with a good manager.

    Cons

    Most Devs have to spend a significant amount of time in operation and supportive work, which can be a big distraction sometimes.

    The operation mentality gets in the way of innovation too. Some managers are so afraid of making mistakes or causing customer complains, that they'd rather take mediocre baby steps rather than addressing the root causes. The company has a slogan: Amazon does not believe in Big Bang, which is totally understandable, but this is sometimes used as excuses for taking short cuts, making safe bets, and rewarding mediocre.

    If Amazon pays so much attention to operation, you'd imagine that they would put much focus on QA, but ironically, QAs virtually do not exist at Amazon. The end result is that many Devs spend so much time fighting with the legacy system rather than building the new ones. I simply cannot understand the rationality of hiring top-notch Devs to push buttons, handling customer requests, and trivial bug fixes with over 6-digit salaries. Sure, any SDE job would come with a list of not-so-interesting tasks, but I haven't felt so mundane at my previous jobs, so I don't know.

    Finally, the immigration service at Amazon is horrible. That only costs you a few thousand dollars, which is a tiny fraction of a SDE salary and your operation cost. Why don't you fix it so your International employees can spend less time worry about their GC and spend more time working for you?

    Advice to ManagementAdvice

    Hire more middle level managers, and try to reward the good ones.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    sde intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Software Development Engineer in Seattle, WA
    Former Intern - Software Development Engineer in Seattle, WA

    I worked at Amazon.com as an intern (less than a year)

    Pros

    around very smart people
    great opportunity

    Cons

    amazon is sometimes stingy with equipment ie. monitors

    Recommends
    Neutral Outlook
    Approves of CEO
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