3545 Employee Reviews (View Most Recent)

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9 people found this helpful  

Great place for youngsters to start careers, but not many avenues for growth

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Manager  in  Seattle, WA
Current Employee - Senior Manager in Seattle, WA

I have been working at Amazon.com full-time for more than 5 years

Pros

- Good name on resume, and accelerated experience at all levels
- Decent salary packages, with sign-in bonuses and RSUs
- Somewhat decent exposure to upper level management compared to many other companies
- Fast pace of work
- High growth company with several positions open most of the time
- Good opportunity to gain some leadership experience at all levels
- Great customer-obsession driven environment, and people truly live by that value!

Cons

- Absolutely NO promotion potential or opportunities. Promoting from within is not in Amazon's DNA. Most senior leaders are brought in from outside who have been in that "title" position elsewhere irrespective of scope of their responsibilities.
- Poor HR and recruitment policies; HR never visible anywhere.
- Sub-par annual raises (common to receive < 1% raise for great performance)
- Below average benefits compared to other tech giants that Amazon "wants" to compare itself to during recruitment process
- Brutal, non-responsive, no feedback recruitment culture, often to the point of arrogance
- Even lateral movement within company is tough or nearly impossible
- Most offices organized like "call centers", with people butting up against each other at elbow distance
- Too much politics since everyone is trying to move up in the organization but can't. Information hoarding is common.
- Amazing how many people leave in their first year!! Employee retention doesn't seem to be on anyone's radar, but attracting new talent seems to be.
- Extremely slow decision making
- Too much churn

Advice to ManagementAdvice

- Start thinking of your employees as "customers" as well and obsess over their interests/frustrations. Unhappy employees rarely provide happy customer experience
- Get creative about employee incentives (i.e. if can't promote on levels, perhaps think about better titles)
- Encourage internal promotions with proactive recruitment/reach out to internal employees about career path discussions. Encourage managers to hire from within, even if someone lacks the 10 out 10 bullet points on qualifications. People want to be challenged and appreciated.
- Have senior leadership talk to employees 1:1 on a routine basis.
- Allow more location options (work from home, telecommute, etc.)

Doesn't Recommend
Negative Outlook
Approves of CEO

Other Reviews for Amazon.com

  1. 1 person found this helpful  

    It can be awesome, and it can be tough. YMMW.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer II  in  Seattle, WA
    Former Employee - Software Development Engineer II in Seattle, WA

    I worked at Amazon.com full-time for more than 3 years

    Pros

    You can get to work at some cutting edge stuff -- if you manage to find a good team. At its best, Amazon can be a great place to work.

    Cons

    Work/life balance can be off in certain orgs within Amazon. It really depends where you end up. In some orgs, many junior, and not so junior, engineers are spending years supporting critical legacy systems, and hardly doing any new development.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Great Opportunity to Work With Tons of Smart People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer  in  Seattle, WA
    Current Employee - Systems Engineer in Seattle, WA

    I have been working at Amazon.com full-time for more than a year

    Pros

    Opportunity to work with lots of super smart people
    Plenty of opportunity to contribute meaningfully at any level
    I haven't seen the problems with power plays, politics, or management egos that I hear about in other big companies.

    Cons

    It's a big company, and some orgs/teams are much better to work for than others. Marketplace is great. I hear great things about AWS. FBA is struggling to keep developers and good managers.

    Advice to ManagementAdvice

    From what I hear, the culture in FBA needs a serious overhaul. It's chewing people up.

    Recommends
    Positive Outlook
    Approves of CEO
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