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Helpful (3)

Innovative and fun company to work for

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Operations Manager in Phoenix, AZ
Former Employee - Operations Manager in Phoenix, AZ

I worked at Amazon.com full-time (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Pay very well with good benefits
Allow for creativity. Anyone who has a good idea is told to go try it, if it works it's implemented throughout the company

Cons

Always changing environment. While this can be a good thing to avoid totally monotonous work, it's kind of demoralizing how things change as soon as you get good at it.
Tough work-life balance, especially during peak time

Advice to Management

I worked as a lower level manager, but upper management was very up front with reviews and accessible. I didn't have any issues with the upper management team

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  1. Helpful (20)

    Fast-paced, Customer-centric, but the workday never ends

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Seattle, WA
    Former Employee - Senior Product Manager in Seattle, WA

    I worked at Amazon.com full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Restricted Stock bonuses are very good (as long as the stock continues to appreciate.)
    Smart, highly motivated people -- similar to B-School.
    A wealth of opportunities.

    Cons

    The workday never ends - It was not uncommon to receive e-mails late into the night with requests to deliver something by the next morning. If it's a weekend, you're on vacation, maternity/paternity leave, Thanksgiving, etc. it doesn't matter. You're still expected to respond immediately. There is no respect for your personal life. The attitude is, 'why would our customers care about your personal life?'

    Inconsistent management - approx. half of the managers are very good; the other half were promoted too quickly and have no people management skills. Stifling micro-managers can deflate the morale of a group, but as long as they get results, they're viewed as a success.
    Unfortunately, this leads to high turnover rates and results in even worse work/life balance.

    I have an MBA from a top-5 school (as many of my co-workers did.) I would encourage MBAs to evaluate opportunities at Amazon vs. Consulting or Banking rather than corporate jobs because your tenure and work/life balance will be more comparable to the former rather than the latter.

    Advice to Management

    Reward and/or promote managers who get the right results without burning out the team.
    Provide management training so managers learn that communication is about more than sending out 100+ emails per day. Communication involves listening, understanding, and responding to employees.


  2. Helpful (2)

    Great company with extremely bright people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Seattle, WA
    Former Employee - Software Engineer in Seattle, WA

    I worked at Amazon.com full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Amazon has a high hiring bar with competitive compensation and bonuses, and therefore bright people you can learn a lot from about new cutting edge and large scale technologies.

    Cons

    Benefits are at ok level, and you can expect to be doing multiple types of activities during your tenure there - beginning with requirements definition, and finishing with operations support and being on pager duty.

    Advice to Management

    I wish the technical side of the company was more structured into Operations support, development, QA.


There are newer employer reviews for Amazon.com
There are newer employer reviews for Amazon.com

See Most Recent

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