There are newer employer reviews for Amazon.com

1 person found this helpful  

Was better before all the changes

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative III  in  Grand Forks, ND
Current Employee - Customer Service Representative III in Grand Forks, ND

I have been working at Amazon.com full-time for more than 5 years

Pros

Friendly coworkers and relaxed environment. Pay and benefits are great, hard to find another job that meets what they offer in this area. Work from Home opportunities

Cons

*Training needs to be changed. When I first started training was in depth and I hit the floor knowing what I was doing. With the past few positions I've taken, training has been minimal and I feel completely unprepared for the job at hand.

* Work from home staff gets forgotten and left out of on site functions.

* Monthly internet allowance of $25 doesn't cover half of my internet or phone bill.

* Leadership needs to be available more often and monitor the team members available time

* Huge amount of favoritism

* Under appreciated

* Company is micro-managed and has grown a lot faster than it seems can be handled at times

Advice to ManagementAdvice

Pay attention to your team. Make sure people are in avail when they should be and treat everyone on the team fairly. Don't offer special treatment to people or single out others just because you're buddies with them. This leaves workers on the phones short handed and feeling angry towards their leadership. Offer more to Work From Home. This is a large part of your company in Grand Forks, make sure we feel appreciated.

3485 Other Employee Reviews for Amazon.com (View Most Recent)

Sort: Rating Date
  1.  

    Great for people without college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Associate  in  Phoenix, AZ
    Former Employee - Warehouse Associate in Phoenix, AZ

    I worked at Amazon.com full-time for more than a year

    Pros

    3 days off per week

    Cons

    Communication very poor
    very young managers
    do not promote from within as much as they could
    Feel like cattle being herded
    Some managers treat hourly workers like children and with disrespect
    I am a college graduate and tried move up but their communication and interview processes were so poorly run that I left and much happier at company where I am respected and valued

    Advice to ManagementAdvice

    The training is a joke
    Managers need more mentoring (young and old) not just those right out of collegE
    Procedural changes n red to be better communicated

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Allentown, PA
    Current Employee - Manager in Allentown, PA

    I have been working at Amazon.com full-time for more than 3 years

    Pros

    start you off with great sign on bonus and benefits, relocation company they use is great, and the stock options are great.

    Cons

    too many to list, no home work balance, growth potential too slow unless you uproot your family again. This is the reason the turnover rate at amazon is so high, will they ever get it?

    Advice to ManagementAdvice

    open your eyes and promote the people worth promoting, if they would stop moving people around every 2 months then the growth of managers would actually be seen.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Amazon.com

Worked for Amazon.com? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.