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Fullfillment Center

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Area Manager in Carlisle, PA
Current Employee - Area Manager in Carlisle, PA

I have been working at Amazon.com full-time (more than a year)

Pros

People are very friendly and people are asked to do things not ordered

Cons

Sometimes there are no consequences for employees actions or behavior

Advice to ManagementAdvice

Befirm with employees and if needed, let them go.

Recommends
Positive Outlook
Approves of CEO
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  1. Fast growth leads to growing pains in fulfillment network

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Pathways Operations Intern in Lexington, KY
    Former Intern - Pathways Operations Intern in Lexington, KY

    I worked at Amazon.com as an intern (less than a year)

    Pros

    Smart people; fast-paced environment; strong performance; constant effort to improve operations
    Everyone I met was energetic and eager to improve operations in the warehouse. They are quant hounds who know how to use data to make decisions so this is a great place to test your analytical skills.

    Cons

    Burn out in staff at fulfillment centers leads to chronic short-staffing and unhappy hourly workers; Christmas peak season is a crazy time and not for the faint of heart! Having grown at 30% CAGR for years, the strains are really felt on the ground in delivering to customers.

    Advice to ManagementAdvice

    Improve your hiring practices to reduce staff stress

    Recommends
    Positive Outlook
    Disapproves of CEO
  2. 19 people found this helpful

    Slave ship of infinite sadness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Software Development Engineer in Seattle, WA
    Current Contractor - Software Development Engineer in Seattle, WA

    I have been working at Amazon.com as a contractor (less than a year)

    Pros

    One thing you can count on is that your coworkers will be very intelligent people. The culture encourages being objective, courteous, and precise. This goes a long way in making the day-to-day challenges seem solvable. Where some companies are "too big to change," Amazon is constantly adapting to new knowledge and is improvising its strategies. Jeff is an awesome CEO. He truly propagates his influence through every aspect of the business and he has a sharp eye for quality.

    Cons

    Morale is dismal. Amazon does not integrate people - it consumes people. You will be worked to death, and mostly because the "development tools" need you more than you need them. From the outside, and while interviewing, you will hear a lot about how Amazon prides itself in intelligent design and has the highest standards for software engineering. Once you get on the inside though, everything is a hasty, hacky, brute-force solution, built on a long history of such solutions. The result is that there are tools out the wazoo - tools for everything, hundreds of them. The ultimate outcome is that you will spend about 80% of your Amazon career trying to find your dependencies, trying to find documentation, and then writing new tools to make your tools work. What Microsoft solved for by creating Visual Studio and the .NET framework, Amazon solves for by asking you to work until your eyes bleed.

    Advice to ManagementAdvice

    Don't leave it to your employees to report anything to you that they won't be rewarded for. Take the initiative of keeping your team communicating at a high level of trust. Design "yes" and "no" answers out of your team conversations. Unless questions are extremely precise, "yes" and "no" cater to assumptions, misunderstanding, and misguided politics. Where there is clarity, there will be morale, and morale will deliver the results that you really want.

    Recommends
    Positive Outlook
    Approves of CEO
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