There are newer employer reviews for Amazon.com

Helpful (2)

Good senior leadership, and great customer obsession

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Software Development Engineer II
Current Employee - Software Development Engineer II

I have been working at Amazon.com full-time (more than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

The company really is obsessed with the customer. There are a lot of really challenging projects inside the company that are a blast to work on and you get to be around a lot of really intelligent people.

Cons

Frugality being a core value sometimes comes at a cost. There aren't many company holidays or vacation days for employees. The work-life balance is definitely tilted more towards work. Deadlines are often tight and goals are very big, causing lots of late nights.

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  1. Helpful (9)

    Amazon Fulfillment-- Cutthroat and soul crushing environment that looks like a ticking time bomb from within.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Manager (Controller) in Coffeyville, KS
    Former Employee - Finance Manager (Controller) in Coffeyville, KS

    I worked at Amazon.com full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Compensation is competitive-- as long as the stock price continues to climb. Turnover is high so there are plenty of opportunities for promotion. In the fulfillment centers Controllers work with a high degree of independence.

    Cons

    Turnover is high which hurts continuity and effectiveness. 60-70 hour work weeks are the norm rather than the exception. Management is often verbally abusive and behaves with a sense of entitlement. Financial consolidation and reporting is a nightmare as it's a patchwork of Excel workbooks tied together with buggy VBA code. Finance tools available at every other medium to large business are non-existent. SOX compliance terrified me given absence of tools to establish effective control of assets and inventory.

    Advice to Management

    The number of employees willing and able to absorb the abuse required for being part of a startup is limited. The mantra in Seattle is that "it's still Day1" but the truth of the matter is that you are now a very large company and the pool of candidates will to absorb the abuse that comes with a startup has been exhausted. Now that the pool of potential employees includes a lot of people just looking to hold a job and grow a career (not looking for the giant payday associated with a start-up) the management approach needs to change. The extremely high turnover rate (25-30% within 12 months) should be a clear signal that your current culture limits your growth potential.

  2. Helpful (9)

    A grueling place to work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Associate in Bellevue, WA
    Former Employee - Warehouse Associate in Bellevue, WA

    I worked at Amazon.com full-time (more than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    If you become a "blue badge" the benefits are pretty decent. You get excellent medical/dental/vision for an affordable cost, and you receive RSUs (Restricted stock units) which vest after 2.5+ years. You also become entitled to a monthly performance bonus (based on how the building as a whole performed) and if you work for AmazonFresh, you will receive extra money from a tips pool.

    Cons

    The working environment is pretty harsh. All direct functions (picking, packing, shipping, etc.) have production rates which are closely monitored by a computer system. If you don't make rate, the computer will automatically write you up (3 write ups and you're gone). Most managers on site are inexperienced and micromanage employees. Picking is the most common function, and your average picker speed-walks distances between 10 to 20 miles per shift. So the job is extremely physically demanding. The base pay is OK considering the industry, but for the amount of work you do you'll quickly feel like you're not being payed what you're worth. Also, don't expect to be promoted, as you'll be always competing with every other employee, and Amazon does not promote based on tenure-ship.

    Advice to Management

    Stop micromanaging. Put less emphasis on individual rates and more emphasis on team performance. Don't implement changes to any processes with out either first testing the change, or getting feedback from the tier-I associates who have to work with the processes for 10+ hours a day.

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