There are newer employer reviews for Amazon.com

Fast paced, Customer focused

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Software Development Manager in Seattle, WA
Current Employee - Software Development Manager in Seattle, WA

I have been working at Amazon.com full-time (more than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Amazon is great company if you like the fast paced environment. Company tend to focus on what really matters and that is customer experience. People are solution oriented more than problem focused.

Cons

Employees don't necessarily get any perks (not even Prime), long hours are expected. The work/job satisfaction can vary dramatically based on the team you are in.

Advice to Management

Treat employee as your internal customers.

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  1. Quantity is top priority with Amazon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Loved the four day work week.

    Cons

    Not knowing if you are working overtime until a day before.

    Advice to Management

    None, I wasn't there long enough to work with the new management put into place.

  2. Helpful (15)

    Work, Work and have no fun, life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Seattle, WA
    Former Employee - Senior Manager in Seattle, WA

    I worked at Amazon.com full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Amazon will let you bring your pet to work. The dress code is very casual. The downtown area where headquarters are located is beautiful.

    Cons

    This company has grown so fast, it has placed incapable individuals in high and mid level management roles, that makes things very stressful day to day. Managers only care to blame someone to cover their own shortcomings. The work atmosphere is anything but fun it feels like a sweatshop. There are too many managers and very few employees who do the actual work. Most people working there are impulsive, irritated and burnt out from overwork. It is not a family oriented company, work days are very long and stretch into weekends, one person’s work load normally equates to 2-3 people’s worth of workload, if someone complains about workload, they are told that everyone around here works 2-3 people’s worth of work, so go back and work harder. Eventually, everyone burns out and looks for better jobs elsewhere. This causes a constant churn of employees, new people are constantly being brought in and there’s never a stable team.
    Moreover, there is no recognition of employees. Even after delivering stuff, there is hardly any feeling of achievement because it is not attributed to employees and they are not recognized.
    Too many layers of managers who do nothing but micro manage their employees and play dirty politics. The annual review process is completely flawed, it favors connected and old timers over the new employee. Pay raises are very low to none, promotions are only given to people who are not qualified but are well connected to the top. This company has such an excellent customer service for outside customers but it has most terrible service for the "inside” employees.

    Advice to Management

    Stop treating your employees as disposable assets, you do not have to constantly recruit people, treat your employees well and they will stay longer with the company

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