Amazon.com

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Great for high school grads

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Warehouse Associate in Whitestown, IN
Former Employee - Warehouse Associate in Whitestown, IN

I worked at Amazon.com full-time (less than an year)

Pros

Good money straight out of high school. It is easy to get recognized if you are working hard.

Cons

You better be ready to work hard. There is no sitting around or stopping on the warehouse floor for 10 hour shifts other than lunch and breaks.

Advice to ManagementAdvice

Better and more monetary incentives.

Recommends
Positive Outlook
Approves of CEO

3944 Other Employee Reviews for Amazon.com (View Most Recent)

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  1. 1 person found this helpful  

    Amazon WAH Customer Service Agent

    Former Employee - WAH Customer Service Representative
    Former Employee - WAH Customer Service Representative

    I worked at Amazon.com full-time (less than an year)

    Pros

    Working from home. Equipment provided. Decent pay.

    Cons

    Management hard to reach at times. Very impersonal, having to give everything under the sun to everyone who called to complain.

    Advice to ManagementAdvice

    Be more available to your employees and don't push everything off onto your leads.

  2. 2 people found this helpful  

    Hit or Miss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA III in Seattle, WA
    Current Employee - CSA III in Seattle, WA

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Amazon has great core values and strives to constantly innovate. They aren't satisfied with the status quo. They make moves that others won't and they continue to get better. I *like* the company and want to stay here but due to the con's, it's challenging to do so without having lobotomy.

    Cons

    Working in customer support is really challenging. What makes Amazon great as a customer is what makes working as a CSA painful. Amazon has created horrible entitled customers and gives in them constantly. There is no room to move in the VCC division (work at home). If a position opens up, 3/4 of your CS team are applying for it along with the dozens of other CS teams not to mention other Amazon employees and outside. They don't pay well (though benefits are good). A lot of what they espouse for their values don't seem to apply in the VCC team. It's almost a separate company.

    Advice to ManagementAdvice

    Pay attention to this VCC team. The people YOU are choosing, are killing it. You may hideously bad decisions for leadership, knock down the good people, and coddle the drones who do nothing but give out concessions to keep their metrics good. Practice what you preach. If you really do believe the tenets, let it come to play in advancement and promotion---not just show up on paper.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Amazon.com

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