There are newer employer reviews for Amazon.com

Great perks, awesome environment

Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Amazon.com

Pros

perks, environment, responsive bosses, creativity fostered, great career path

Cons

hard to name any, some peers are less than supportive and very competitive

Advice to Management

none

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  1. Helpful (1)

    amazon is a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pack Ambassodor in Spartanburg, SC
    Former Employee - Pack Ambassodor in Spartanburg, SC

    I worked at Amazon.com full-time (less than a year)

    Negative Outlook
    Approves of CEO
    Negative Outlook
    Approves of CEO

    Pros

    good pay and fast paced

    Cons

    some days are dead and suck

    Advice to Management

    they need to treat employees like people not robots

  2. Helpful (5)

    I wish I had asked more questions about the FC experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Manager
    Former Employee - Finance Manager

    I worked at Amazon.com full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Because of Amazon's rapid growth, career opportunities are almost endless; for those individuals starting at an FC, it's usually only a matter of months before the invitations to move to Seattle start. The company's legendary customer obsession is truly part of its DNA - managers will not think twice to drive a single package 35 miles to a UPS sort center to make a shipping cutoff - the employees genuinely care. Amazon hires incredibly smart people, and you'll learn more in 6 months there than several years at other employers. The caliber of regional managers at the corporate level is very high - the overwhelming majority take an active interest in your development and want you to succeed.

    Cons

    Life at an FC is very different from the corporate Seattle experience - most FCs are only closed on Christmas Day, so almost every holiday (Memorial Day, Labor Day, July 4th, etc.) is typically a work day. Amazon's 24/7 schedule forces most managers to sleep by their cellphones; conference calls can occur at almost any time of day or night. Peak is a blur for FC employees - manager workdays span 16-18 hours a day and sometimes cross over the weekends - definitely an issue for families wanting a holiday with Mom or Dad. Amazon's culture is a little rougher than most large companies - "constructive tension" means that you need to feel comfortable going toe-to-toe with everyone from Area Managers to VPs if needed. While internal growth leads to promotion/transfer opportunities, it also creates a high level of open positions with work that needs to go somewhere. Relo benefits are lower than most companies - make sure you have a thorough understanding of the program and repayment period if you jump on board.

    Advice to Management

    Amazon puts the customer first in everything, but Amazon hasn't recognized the importance of employee continuity to make that happen - while the company has rock-solid processes and training, an unsettling number of managers are leaving at the 1-2 year mark. There is a wide discrepancy in programs and opportunities between Seattle and the FCs - while relo is an option, there has to be more support for those individuals unable to move due to family commitments or the high cost of the Seattle market. Senior managers should make every effort to get out in the field - it's where the customer "touch" is the closest, and it's disheartening that the only time we see some of you is on a recorded video feed.

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