Amazon.com

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Amazon

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Associate in Seattle, WA
Former Employee - Customer Service Associate in Seattle, WA

I worked at Amazon.com full-time (more than an year)

Pros

Great benefits, stable company to work for

Cons

Little ability for upward movement

Recommends
Positive Outlook
Approves of CEO

3960 Other Employee Reviews for Amazon.com (View Most Recent)

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  1. 5 people found this helpful  

    Super-strong company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Program Manager in Seattle, WA
    Current Employee - Senior Technical Program Manager in Seattle, WA

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    So much smarter a company than Microsoft (where I came from). Middle-managers know what their job is...reconciling inconsistencies between teams and setting the right priorities for customers.

    Cons

    None, I love working here. The people are smart, management is awesome, and the company is growing every day. Technically, the engineering is Service-Oriented-Architecture hell...it takes forever to introduce a change and integrate it with the rest of the environment because everything is so complicated.

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Smart people, challenging problems, long hours, good luck getting promoted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Manager in Seattle, WA
    Current Employee - Senior Marketing Manager in Seattle, WA

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    Low tolerance for bs
    Document-based meetings make sure people have thought things through
    Very smart leadership

    Cons

    Managers are too busy to coach, or manage
    Long, long hours
    Un-even promotion bar across departments, low promotion rate to Sr. Manager or higher - bar is a lot lower for external hires into higher level position than in-house promotion

    Advice to ManagementAdvice

    If you find someone good enough to rate at the highest level for three consecutive reviews, promote them or coach them, or they will leave and work for your competitor.

    Recommends
    Positive Outlook
    No opinion of CEO
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