Pros

New exciting technology, problems and challenges. Lots of smart people. Now focused on improving developer experience and making improvements to development ecosystem.

Cons

Frugality taken to Cheapness and not investing in right things internally. High turnover rate until recession hit. Pretending to be a start up but really a corporation with increasing bureaucracy and HR ridden rather than the feeling of a company where people know each other. Not focused on individual development and growing people to next level. Have a lot of mini-cultures so a diverse culture in different department and organization which is good if you are under a progressive management hierarchy or hell if you are in the wrong organization. Do not recommend Operations organization to software developers very hectic and heavy on supporting old legacy hacked low quality software.

Advice to Senior Management

Your customer focus is awesome now treat your internal customers (employees) same or better than your external customers they are both your ambassadors and implementers of your future. Hire less but high quality HR people.