There are newer employer reviews for Amazon.com

 

Excellent company to work .

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative  in  Huntington, WV
Current Employee - Customer Service Representative in Huntington, WV

I have been working at Amazon.com full-time for more than a year

Pros

Team oriented atmosphere, fast paced environment, a lot of room to make independent decisions

Cons

Too much time spend on "thinking big" that minute details are often an after thought.

Advice to ManagementAdvice

Develop from within. Bringing outsiders in damages both morale and culture. While it might be nececessary, do only as a last resort.

Recommends
Positive Outlook
Approves of CEO

3507 Other Employee Reviews for Amazon.com (View Most Recent)

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  1. 1 person found this helpful  

    A good alternative to Microsoft

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Writer  in  Seattle, WA
    Current Employee - Technical Writer in Seattle, WA

    I have been working at Amazon.com full-time for less than a year

    Pros

    Downtown Seattle location is very nice
    Challenging Work
    Decent compensation

    Cons

    Poor work environment (open floor)
    EXTREME Cheapness (to the point of not having the tools to do jobs efficiently)
    Insane security requirements and legal involvement
    Hard to hire necessary workers

    Advice to ManagementAdvice

    Recognize that some jobs need quality equipment and sufficient resources.
    Authorize more contract workers

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Great company to start your career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Site Merchandiser  in  Seattle, WA
    Current Employee - Associate Site Merchandiser in Seattle, WA

    I have been working at Amazon.com full-time for less than a year

    Pros

    - Lots of responsibility at a very early stage. Within months, straight out of college, I was managing merchandising for vendors who make millions in revenues with Amazon and doing onsite and e-mail promotions seen by thousands, all with minimal supervision.
    - Good structure if you're in the leadership programs (MBA, undergrad, etc.) in terms of trainings, social events, and assigned mentors and buddies. I've heard non-program employees get much less structured onboardings, however.
    - Exposure to an amazing company philosophy and business strategy. Amazon isn't paying lip service when it says it focuses on customers; every business decision is made with them in mind and in center. Managers know what they're doing, which helps eliminate confusion on your end.
    - Coworkers have been extremely friendly and helpful. I almost feel embarrassed asking so many questions, yet they have been patient and thorough in answering all of them.
    - Pay is good, although much of it is in stock and bonuses.

    Cons

    - Being 100% customer-focused means that the company doesn't have much attention left for employees. There's very few perks (no free lunches or frequent giveaways, for example) typical of tech companies, and chronic understaffing means employees often are forced to work long hours.
    - Internal employee tech support and troubleshooting is inconsistent at best, with quality of response and wait times varying wildly.
    - No one has the time or energy to hold your hand- although help is available, you have to be proactive in asking for it and knowing how to get the information you require for your job. You also have to be in charge of your own career development and networking- there are very few defined career paths and, again, no one is going to hold your hand.
    - I've heard promotions and raises are relatively rare compared to other companies, with much managerial hiring done externally. Turnover is high, due to both the pace of expansion and new hires and burnout of existing employees

    Advice to ManagementAdvice

    Raise perks to industry-standard level to keep employees, and do a better job at implementing career development programs and communicating clear promotion guidelines.

    Recommends
    Positive Outlook
    Approves of CEO
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