There are newer employer reviews for Amazon.com
There are newer employer reviews for Amazon.com

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Helpful (1)

Loved Amazon! Great pay & benefits!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
Former Employee - Customer Service Representative in Kennewick, WA
Former Employee - Customer Service Representative in Kennewick, WA

I worked at Amazon.com full-time (Less than a year)

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

I loved working for Amazon they have great pay & benefits. The staff is very knowledgeable and friendly I would gladly work for Amazon again. You defiantly need computer skills and know how to talk to people, but you have plenty of other people around you that are more than willing to help.

Cons

The way they change the schedules every few months and how they decide who gets what schedule makes it hard for people with children. The surveys that are needed to be done by customers in order to get good ratings it's not all that fair some people vote no because you were unable to help them the way they wanted due to policy etc.

reviews filtered by
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  1. Warehouse Distribution Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Associate in Plainfield, IN
    Former Employee - Warehouse Associate in Plainfield, IN

    I worked at Amazon.com full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good employees and work environment; decent management team that could do more at coaching and leadership of employees to improve overall performance if not just limited to number based performance.

    Cons

    Working during peak season; temporary workforce during peak season can cause issues with work stability

    Advice to Management

    Improve overall communication about company and team goals and what it would take all a whole down to each individual to attain it. Talk the talk, and walk the walk.

  2. Growth Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FC Associate in Murfreesboro, TN
    Current Employee - FC Associate in Murfreesboro, TN

    I have been working at Amazon.com full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A lot to learn for someone young like myself, open culture, performance based, Improvement oriented

    Cons

    50th percentile pay, tuition reimbursement is lacking

There are newer employer reviews for Amazon.com
There are newer employer reviews for Amazon.com

See Most Recent

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