Amazon.com

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A behemoth with a decent soul. But still a behemoth.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Marketing Manager in Seattle, WA
Former Employee - Marketing Manager in Seattle, WA

I worked at Amazon.com full-time (more than a year)

Pros

Amazon is a top-notch place to work if one is looking for myriad skills and experiences working in the world of e-commerce, not only for personal development but also as a resume builder. Additionally, they do maintain, in my opinion, a very clear and positive focus on creating "the best possible customer experience". That's a philosophy I could easily get behind. Also, Amazon encourages employees to move around a lot laterally, which means that if you don't like your role, it's always possible to find something else internally. Also, given the intensity of the work environment, people leave on a regular basis, creating openings for you ladder climbers out there.

Cons

This depends largely on one's department, team, and job function, just as at any big company. But as far as I could tell, most employees are overworked, scrambling to keep their heads above water while maintaining high quality (a must to succeed at Amazon). Amazon is proud to be a "lean" organization, which means teams have little or no backup should key people go on vacation, become ill, or take some other form of leave. And it also means that everyone has, pretty much at all times, a mountain of work to climb. If you're looking for a job environment with an ebb and flow, Amazon isn't for you.

Advice to ManagementAdvice

Splurge a bit on team size to allow employees room to breathe and maintain their focus on quality output--I've seen people sleep in the office during key launches over the course of several weeks. This is never an acceptable environment. And employees should feel comfortable taking their vacations. Instead, I saw lots of anxiety about the work that would not get down because there's insufficient staffing to pick up any of the slack when people are out of office. Re-think the hiring process where "bar raisers" from other teams are given the power to veto candidates who may otherwise have been given unanimous support by the team actually trying to do the hiring. This leads to trouble filling crucial roles, at times.

Recommends
Positive Outlook
Approves of CEO

4192 Other Employee Reviews for Amazon.com (View Most Recent)

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  1.  

    Moving fast, maybe a little too fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Machine Learning Scientist in Seattle, WA
    Current Employee - Machine Learning Scientist in Seattle, WA

    I have been working at Amazon.com full-time (more than a year)

    Pros

    - great location
    - company's involved in a lot of different things
    - lots of spending on R&D

    Cons

    - many managers
    - quality is often sacrificed to "just ship it"
    - long hours

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Work hard - yes. Have fun - not so much. Make history - yep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Amazon.com (more than a year)

    Pros

    Work with some of the smartest people I've ever met. Fast paced. Live the leadership principles every day. Value calculated risk taking and experimentation and piloting new things

    Cons

    Too fast paced often... Working in silos, poor program management, project management and change management. Heavy focus on data and metrics, which can be a great thing, but data sources all over the place. Flavor of the week mentality with priorities. Limited closed feedback loops

    Advice to ManagementAdvice

    Set clear priorities, re- evaluate benefits packages, communicate a clear strategy, invest in educating and developing people

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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