Amazon.com

www.amazon.com
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1 person found this helpful  

A behemoth with a decent soul. But still a behemoth.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Marketing Manager in Seattle, WA
Former Employee - Marketing Manager in Seattle, WA

I worked at Amazon.com full-time (more than a year)

Pros

Amazon is a top-notch place to work if one is looking for myriad skills and experiences working in the world of e-commerce, not only for personal development but also as a resume builder. Additionally, they do maintain, in my opinion, a very clear and positive focus on creating "the best possible customer experience". That's a philosophy I could easily get behind. Also, Amazon encourages employees to move around a lot laterally, which means that if you don't like your role, it's always possible to find something else internally. Also, given the intensity of the work environment, people leave on a regular basis, creating openings for you ladder climbers out there.

Cons

This depends largely on one's department, team, and job function, just as at any big company. But as far as I could tell, most employees are overworked, scrambling to keep their heads above water while maintaining high quality (a must to succeed at Amazon). Amazon is proud to be a "lean" organization, which means teams have little or no backup should key people go on vacation, become ill, or take some other form of leave. And it also means that everyone has, pretty much at all times, a mountain of work to climb. If you're looking for a job environment with an ebb and flow, Amazon isn't for you.

Advice to ManagementAdvice

Splurge a bit on team size to allow employees room to breathe and maintain their focus on quality output--I've seen people sleep in the office during key launches over the course of several weeks. This is never an acceptable environment. And employees should feel comfortable taking their vacations. Instead, I saw lots of anxiety about the work that would not get down because there's insufficient staffing to pick up any of the slack when people are out of office. Re-think the hiring process where "bar raisers" from other teams are given the power to veto candidates who may otherwise have been given unanimous support by the team actually trying to do the hiring. This leads to trouble filling crucial roles, at times.

Recommends
Positive Outlook
Approves of CEO

4368 Other Employee Reviews for Amazon.com (View Most Recent)

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  1. 2 people found this helpful  

    Not worth the pain they would give you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Manager in Seattle, WA
    Current Employee - Senior Business Manager in Seattle, WA

    I have been working at Amazon.com full-time (less than a year)

    Pros

    Smart People --Yes,
    Soaring stocks--Great to have
    Learning/Brand name --Yes
    Love thy customers not thy employees

    Cons

    Full of Type A personalities at every level that can be mean and rude at times, only people good at managing up and run the show with a stick can go up, work life balance is not a word in amazon's dictionary--folks are even called on their cell on their wedding day or child birth and expected to send reports.

    Advice to ManagementAdvice

    Read the business week article if anyone thinking of joining the company, if the CEO thinks its employees as s**t, how can one imagine the layers below him will be humble. Please teach your middle management that if they will always be jerks, they wont be able to motivate employees and improve productivity

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    amazon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com

    Pros

    a place like start-up. creative and dynamic

    Cons

    a place like start-up. not a lot of structure nor support

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