There are newer employer reviews for Amazon.com

2 people found this helpful  

Growing pains/Not for the faint of heart

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Software Development Engineer II  in  Seattle, WA
Current Employee - Software Development Engineer II in Seattle, WA

I have been working at Amazon.com full-time for more than 3 years

Pros

Working with some of the smartest people in the industry.
You can make a significant impact much like a startup.
Excellent benefits, parking reimbursement etc.

Cons

We seem to be doubling our workforce every year which means half the company is new to the company (no exaggeration). The culture of "bias for action" is lost in some groups. People are more worried about CYA than building the product right in a timely fashion.

No work/life balance, overload of new hires needing to be mentored at the same time as needing to meet aggressive deadlines is very stressful and is currently causing some churn in the workforce.

Advice to ManagementAdvice

Don't lose your way. There seems to be some loss in corporate culture over the last few years. Don't let entropy creep in.

Doesn't Recommend
Positive Outlook
Approves of CEO

3507 Other Employee Reviews for Amazon.com (View Most Recent)

Sort: Rating Date
  1. 2 people found this helpful  

    They talk about innovation, but continue with the same old practices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Manager  in  Petersburg, VA
    Former Employee - Area Manager in Petersburg, VA

    I worked at Amazon.com full-time for more than a year

    Pros

    - People want to work for Amazon. The associates hired by Amazon want to take ownership of their work and their facility.
    - The pay is pretty good. High starting salary, sign-on bonus, first year retention bonus, stock options, and a 401(k) match are all very enticing.
    - Opportunities to move up and travel around the world are available. Stepping up in the company typically requires a move to another part of the country (or the world). There are plenty of fulfillment centers around the US and it will continue to grow.

    Cons

    - Senior Leadership still follows the old, "work harder, move faster" mentality. They do not treat associates (nor junior level management) with the respect they deserve nor do they follow the servant-leader management style that they profess to look for in their managers.
    - Work-Life balance is nearly non-existent. Non-peak hours will average 50 hours/week. Peak hours will top out around 80 (12-14 hours per day, six days per week).
    - Training for one's position (in management) is nearly non-existent. New hires to the fulfillment center will spend one week learning what the associates do, but then are thrown into their positions to learn everything (and I mean everything) on-the-job.

    Advice to ManagementAdvice

    Treat your subordinates with respect. Make an effort to teach and develop them as future leaders. Stop worrying about numbers and start treating people as people.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    A behemoth with a decent soul. But still a behemoth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager  in  Seattle, WA
    Former Employee - Marketing Manager in Seattle, WA

    I worked at Amazon.com full-time for more than a year

    Pros

    Amazon is a top-notch place to work if one is looking for myriad skills and experiences working in the world of e-commerce, not only for personal development but also as a resume builder. Additionally, they do maintain, in my opinion, a very clear and positive focus on creating "the best possible customer experience". That's a philosophy I could easily get behind. Also, Amazon encourages employees to move around a lot laterally, which means that if you don't like your role, it's always possible to find something else internally. Also, given the intensity of the work environment, people leave on a regular basis, creating openings for you ladder climbers out there.

    Cons

    This depends largely on one's department, team, and job function, just as at any big company. But as far as I could tell, most employees are overworked, scrambling to keep their heads above water while maintaining high quality (a must to succeed at Amazon). Amazon is proud to be a "lean" organization, which means teams have little or no backup should key people go on vacation, become ill, or take some other form of leave. And it also means that everyone has, pretty much at all times, a mountain of work to climb. If you're looking for a job environment with an ebb and flow, Amazon isn't for you.

    Advice to ManagementAdvice

    Splurge a bit on team size to allow employees room to breathe and maintain their focus on quality output--I've seen people sleep in the office during key launches over the course of several weeks. This is never an acceptable environment. And employees should feel comfortable taking their vacations. Instead, I saw lots of anxiety about the work that would not get down because there's insufficient staffing to pick up any of the slack when people are out of office. Re-think the hiring process where "bar raisers" from other teams are given the power to veto candidates who may otherwise have been given unanimous support by the team actually trying to do the hiring. This leads to trouble filling crucial roles, at times.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Amazon.com

Worked for Amazon.com? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.