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  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - CSA  in  Lexington-Fayette, KY
Current Employee - CSA in Lexington-Fayette, KY

Pros

The customer truly is #1--as a CSA, I have the authority to do just about whatever I think is right to make our customers happy (which makes ME happy). The dress code is uber casual (yup, you can wear your PJs to work), it's not a homogeneous group of employees, schedule changes are relatively easy, the environment is fun, and everyone is expected to have a sense of ownership in the company. Most employees are friendly and more than happy to help one another out with job performance issues and even a ride to work.

Cons

They are incredibly strict about attendance...they've got you timed down to seconds, and it's not flexible. DO NOT run out of unpaid time off (which is slim to begin with). Amazon is also super cheap (or, eh-hem, "frugal"). Better pay, benefits, and perks would be great. Employees get a 10% discount...up to $100 per year (excluding Prime memberships--which are totally full price).

Advice to ManagementAdvice

Offer better perks and more flexibility to employees, even if it's just to compensate for the less than stellar pay rates. Other than that, you're on point!

Recommends
Positive Outlook
Approves of CEO

Other reviews for Amazon.com

  1.  

    Not bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good pay and compensation. big company and reputation. People are very nice and friendly and smart.

    Cons

    A little push compared to other bay area companies. Management should be improved.

    Recommends
    Disapproves of CEO
  2. 1 person found this helpful  

    Taxing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wharehouse Associate  in  Chattanooga, TN
    Former Employee - Wharehouse Associate in Chattanooga, TN

    Pros

    Good pay relative to other minimum wage and wharehouse jobs.

    Cons

    Terribly designed quota system. Physically exhausting.

    Advice to ManagementAdvice

    I don't know anyone who stayed longer than 3 months. Your turnover rate is astronomical. I would consider lightening the load on each individual.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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