Amazon.com
3.3 of 5 3,204 reviews
www.amazon.com Seattle, WA 5000+ Employees

3204 Employee Reviews (View Most Recent)

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CSA (Current Employee)
Lexington-Fayette, KY

ProsThe customer truly is #1--as a CSA, I have the authority to do just about whatever I think is right to make our customers happy (which makes ME happy). The dress code is uber casual (yup, you can wear your PJs to work), it's not a homogeneous group of employees, schedule changes are relatively easy, the environment is fun, and everyone is expected to have a sense of ownership in the company. Most employees are friendly and more than happy to help one another out with job performance issues and even a ride to work.

ConsThey are incredibly strict about attendance...they've got you timed down to seconds, and it's not flexible. DO NOT run out of unpaid time off (which is slim to begin with). Amazon is also super cheap (or, eh-hem, "frugal"). Better pay, benefits, and perks would be great. Employees get a 10% discount...up to $100 per year (excluding Prime memberships--which are totally full price).

Advice to Senior ManagementOffer better perks and more flexibility to employees, even if it's just to compensate for the less than stellar pay rates. Other than that, you're on point!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    1 person found this helpful  

    Taxing

    Wharehouse Associate (Former Employee)
    Chattanooga, TN

    I worked at Amazon.com full-time for less than a year


    Pros: Good pay relative to other minimum wage and wharehouse jobs. Cons: Terribly designed quota system. Physically exhausting. Advice to Senior Management: I don't know anyone who stayed longer than 3 months. Your turnover… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
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    • Senior Management
           
    • Comp & Benefits
           
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    • Disapproves of CEO

    5 people found this helpful  

    The retention in this company is really low and there are good reasons for that

    Software Development Engineer (Former Employee)
    Seattle, WA

    I worked at Amazon.com full-time for more than a year


    Pros: 1. Smart people, although most of them leaves the company in ~1.5… Cons: 1. Bad management. 2. On-call rotation in most places. 3. Parking isn't free for employees. 4. Very hard to get promoted. 5. Noisy work environment. 6. Very low retention rates. 7.… Advice to Senior Management: Start taking care of your employees. No, I would not recommend this company to a friend More
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