3549 Employee Reviews (View Most Recent)

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Employees not treated like customers

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  • Work/Life Balance
  • Senior Management
  • Culture & Values
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Former Employee - Software Development Engineer  in  Seattle, WA
Former Employee - Software Development Engineer in Seattle, WA

I worked at Amazon.com full-time for more than 5 years

Pros

+ "Customer centric" is an understatement
+ Innovation (AWS, Kindle, Instant Video, etc...)
+ Freedom to move around and work for various teams and organizations
+ Amazing development, build, and deployment tools.
+ Countless new projects and the freedom to make a huge impact.
+ Smart people

Cons

- Employees are not treated as well as customers.
- Horrible IC promotion process - getting promoted is a joke, especially for individual contributors at higher levels. Talent is just a minor factor. At most 20% is within your control, the rest is pretty much random luck: is your manager willing to do the hard work, is your manager experienced enough to get you promoted, is anyone else getting promoted on your team? does your organization promote engineers regularly? who do you know? who does your manager know? did you have more than one manager during the last review cycle? did you your team go through a re-org? was the project you worked on this review period "visible" enough? The company is shooting itself in the foot by not fixing this problem.
- Pager duty. Depending on the team you're on, this can have a very negative impact on your work-life balance. Your overall comp should be at least 20% higher than elsewhere to make up for oncall rotations, crazy load, unrealistic expectations, and at times brutal and uncaring management.
- "Frugal" is a euphemism for cheap. It's way overdone.

Advice to ManagementAdvice

Treat employees like customers. Fix the promotion process.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Amazon.com

  1.  

    I have warehouse experience and forklift experience

    • Work/Life Balance
    Former Employee - Package Handler  in  West Columbia, SC
    Former Employee - Package Handler in West Columbia, SC

    I worked at Amazon.com part-time for less than a year

    Pros

    Always stayed busy and kept myself occupied

    Cons

    This job didn't have many cons except the part when they laid us off

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    unique culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Program Manager  in  Seattle, WA
    Current Employee - Technical Program Manager in Seattle, WA

    I have been working at Amazon.com full-time for more than 5 years

    Pros

    space for innovation and learning. love to work with smart people around

    Cons

    Management pressure and lack of transparency by the management

    Neutral Outlook
    Approves of CEO
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