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Their checks clear; best to avoid

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Senior Consultant
Current Employee - Senior Consultant

I have been working at Amdocs

Pros

The paychecks clear and they have been funding the bonus pool (until this year).

Cons

Little or no recognition for good work or extra effort. Benefits are regularly cut.

Advice to ManagementAdvice

Give employees and shareholders more transparency into the compensation for Directors and above. Remove the class system where people in bands 1-3 have one set of "rules" and band 4 and above another.

Doesn't Recommend
Disapproves of CEO

1121 Other Employee Reviews for Amdocs (View Most Recent)

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  1.  

    Work hard and get rewarded; if your looking for a career you may be disappointed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Consultant in Atlanta, GA
    Current Employee - Senior Consultant in Atlanta, GA

    I have been working at Amdocs

    Pros

    Top pay and bonuses for a job well done. There used to be quit a lot of travel but this has been sharply curtailed because of the overall cost associated and because they cannot get the clients to pay for it any longer. Overall there are some directors that I would love to work for again both within amdocs and outside of amdocs; however the vast majority I would say are in it for themselves and do not respect many managers perhaps as much as they should. The work is your standard billing and integration type work which is ok but not necessarily fun. Projects can be very rewarding though most are very difficult.

    Cons

    Very long hours, many project mismanaged by amdocs delivery creating a "sky is falling" effect which leads to death marches and pissed off co-workers who either get blamed for something out of their control or just quit. Some may say that there is an unhealthy competition between amdocs delivery and amdocs consulting. I would say this is true but can also be made to be much worse if you are not well equipped to network with the delivery team. The culture is not best for maintaining a work life balance and you can be sharply criticized for not working late into the evenings

    Advice to ManagementAdvice

    Practice what you preach. Amdocs proper must allow ACD to properly sell without delivery execs butting in.

    Doesn't Recommend
    Approves of CEO
  2.  

    Not the best management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior SME in Seattle, WA
    Former Employee - Senior SME in Seattle, WA

    I worked at Amdocs

    Pros

    Working for a leader in software development and implementation in a vertical industry (telecommunications).

    Cons

    Poor communication skills of the middle/senior management team (the exception are among the managers with good to fluent English and good knowledge of the North American culture) - this is explained as the majority of the managers are coming from technical roles and minimal to none management training or knowledge. Management brings a lot of stress into the daily routine as if today is the end of the world. Among the many managers I've worked only one stood out from the crowd.

    Advice to ManagementAdvice

    1. Read good management and leadership books and start applying what you read - your technical background helped in the past and may help in the future but this is not enough in a management position.
    2. Once you become a manager (and much more earlier) the communications skills are essentials in being an effective manager. Since a lot of senior managers do not have outstanding communication skills the new managers promoted or hired lack this skill even more (B players hire C players with this skill).

    Approves of CEO
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