1059 Employee Reviews (View Most Recent)

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1 person found this helpful  

Stay far away

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Developer  in  Saint Louis, MO
Current Employee - Developer in Saint Louis, MO

I have been working at Amdocs

Pros

Learn about the telecom industry. Gain experience working with people from many different regions and countries. Take advantage of training opportunities provided by Amdocs.

Cons

Layoffs are rampant. Amdocs business model is to squeeze every last billable hour out of their employees. North American IT employees are hired to produce the architecture and then laid off and replaced by low-cost Indian outsource contracts.

Advice to ManagementAdvice

Do the right thing and give employees 60 days notice under the WARN act instead of 2 weeks. Sr. Management is proud of the fact they are not in debt and have millions of cash in the bank, yet they will not support their laid off workers in rough economic times.

Doesn't Recommend
No opinion of CEO

Other Reviews for Amdocs

  1.  

    Amdocs managers do not communicate to employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Project Manager  in  Saint Louis, MO
    Current Employee - Senior Project Manager in Saint Louis, MO

    I have been working at Amdocs

    Pros

    Competitive pay and benefits package is top notch. They have some of the industry's cutting edge products, whcih can give customers a competitive advantage in today's marketplace.

    Cons

    Long hours, lack of communication from direct managers, lack of direction from top managers. Many managers do not seem to care about thier direct reports and what they can do for them. Many times I feel like a glorified, overpaid administrative assistant whoes only job is to be a meeting scheduler for my manager.

    Advice to ManagementAdvice

    Communicate, communicate, communicate...learn more about your direct reports and what they can offer.

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    Internal Power Struggles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Consultant  in  Dallas, TX
    Current Employee - Senior Consultant in Dallas, TX

    I have been working at Amdocs

    Pros

    Amdocs Consuling Division was setup to be a competitor for Accenture, however the structure of the company did not allow it to fully compete. It is still a growing organization with opportunity to help grow the new business. Though in these economic times, its hard to gain momentum in selling big projects. The current big telco clients are also tightening their belts, so the ACD division has been hit harder than the CBU. The company had alot of potential, but it will take the senior management to steer the organization in the right direction where it is independent from the corporate big brother.

    Cons

    ACD partners with Amdocs Corporate development teams. Depending on who won the project, the project is either owned by the consulting division or by corporate business unit. This can lead to alot of internal power struggles, in addition, ACD employees are treated as staff augs rather than true consultants.

    Advice to ManagementAdvice

    Clarify your business structure, and set ACD apart from the CBU.

    Doesn't Recommend
    Approves of CEO
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