AmeriHealth Caritas

www.amerihealthcaritas.com
There are newer employer reviews for AmeriHealth Caritas

4 people found this helpful  

It WAS a great place to work then it went downhill

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Director, Technology in Philadelphia, PA
Former Employee - Director, Technology in Philadelphia, PA

I worked at AmeriHealth Caritas full-time (more than 10 years)

Pros

- Fulfilling work
- Great hardworking people across the organization
- Connection to the community
- Solid vision
- Benefits are great
- Lots of growth in healthcare

Cons

- Lack of solid leadership
- No accountability across entire organization
- Lots of reorganization going on especially in Operations, IT and PMO
- Zero work-life balance (unwritten expectation of working 24/7)
- Lack of ethics and trust in HR Department
- Passive-aggressive Performance Management
- Lack of honesty internally (people just disappear from org charts or employees are flat out lied to)
- Posturing towards outsourcing core services to support rapid growth means lack of job stability
- IT/PMO department is managed like operations instead of a strategic investment

Advice to ManagementAdvice

- Refocus and center the company on the mission again
- Get closer to all senior leaders areas and do skip level meetings with all levels within the departments to understand what is really going on
- Be honest about the areas you are looking to out source
- Develop employees so you can retain business knowledge even if it is in other areas of the company
- Move IT and PMO to report directly to the CEO
- Stop pushing personal agendas
- Manage the 'squeaky wheels" instead of creating extra low value work for IT

Doesn't Recommend
Positive Outlook
Approves of CEO

38 Other Employee Reviews for AmeriHealth Caritas (View Most Recent)

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  1. 3 people found this helpful  

    A Lot to be Desired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AmeriHealth Caritas

    Pros

    This was a small company and is growing fast. The pay is pretty good and many Vendor relationships exist. This company performs a lot of outreach to contribute positively to the community.

    Cons

    The PMO specifically has a lot to be desired from an organizational, technology, process, and procedural perspective. The end-user is forgotten with the implementation of each project leading to much manual labor on the back-end which subsequently impacts the Members. Poor decisions from leadership causes unnecessary stress and substantially impacts the work/personal life balance. Responsibility and accountability is hard to find within the company for getting things done.

    Advice to ManagementAdvice

    Be more open-minded and listen to the experiences from resources for project implementation improvements without retribution. Shake-up the leadership and either hire new leadership or promote competent resources from within that will have a positive outcome on the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Desperately needs good leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Philadelphia, PA
    Current Employee - Business Analyst in Philadelphia, PA

    I have been working at AmeriHealth Caritas full-time (less than a year)

    Pros

    - Mission to help the poor
    - Company is growing
    - Work/Life balance is ok

    Cons

    - Poor culture, lack of good leadership, unable to execute
    - Low performers are not held accountable
    - Outdated technology and lack of process
    - Location

    Advice to ManagementAdvice

    - Hire good talent and don't reward low performers
    - Hire good leaders
    - Make everyone ACCOUNTABLE

    Doesn't Recommend
    Neutral Outlook
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