There are newer employer reviews for America First Credit Union
There are newer employer reviews for America First Credit Union

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Discouraging

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Teller in Taylorsville, UT
Former Employee - Teller in Taylorsville, UT

I worked at America First Credit Union full-time (Less than a year)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

AFCU has a many great values as a company. The members were always top priority and great service was a must.

Cons

Mostly women that work there. This poses a problem when religion is thrown into the mix. Cliques were overwhelming, and favoritism was suffocating to the enjoyment of the job. Expectations were too high. Negative feedback was too often given while strengths were unrecognized. The pay was the worst.

Advice to Management

Give employees anonymous surveys to straighten out management and cut the favoritism

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  1. Works great for a married college student

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lending Call Center in Riverdale, UT
    Current Employee - Lending Call Center in Riverdale, UT

    I have been working at America First Credit Union

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    AFCU is a great place to work. The first reason I like working for AFCU is due to the fact they give you full medical/dental/vision benefits only having to work 30 hours per week. This worked perfect as a married full-time college student. You are treated with respect by supervisors and managers. AFCU has a very professional atmosphere and focuses highly on serving members of the Credit Union. I was always able to get off for all my vacations (which were many). They are also very flexible with school schedules. I rarely hear of individuals getting fired from AFCU. Management is very understanding when mistakes are made. There are many managers who have been there for over 20 years that do not have a college degree. If you do have a degree you stand out above the rest. Low key and low stress makes for a great place to work.

    Cons

    Low pay and no bonuses. AFCU pays lower than a bank on all levels from being a teller to a manager. Simply because a credit union is a non profit organization as well as you are not pushed to sell a product. The two entry level jobs in the Credit Union were not enjoyable to me. They are a teller or member service (customer service). Being a teller you get all the hard questions, angry members and the lowest pay in the company. In member service you sometimes feel like you are in prison with 8 full hours of non stop calls and over the top strict guidelines for time off the phone. I never felt like this was a "career" type of job. After school I plan to move on. There are individuals, however, that have degrees that have moved up and made AFCU their career. If this is you plan to invest 10 or more years to get there because there are not many opportunities to move into management positions. Raises are very small.

    Advice to Management

    Management is doing a great job. My advice is to hire more employees to lessen the work of Member Service and the Lending Call Center. AFCU is the largest and most successful Credit Union in all of Utah, we need the force to back that up!


  2. Fair

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Officer in Ogden, UT
    Former Employee - Loan Officer in Ogden, UT

    I worked at America First Credit Union

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    work force experience Good training. Flexible with hours outside of branches offices.

    Cons

    horrible on advancing career. Pay is bad for what is asked.

    Advice to Management

    Take advantage in employees who have degrees. pay them more to keep them with the company.


There are newer employer reviews for America First Credit Union
There are newer employer reviews for America First Credit Union

See Most Recent

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