American Airlines – “Does Arpey really know what he's doing? Or is he surrounded by those who do?”

Pros

Flexible Schedule, ways to 'beat the system', and the money for how easy the job is.

Cons

Long, uncomfortable days with no place to sit and relax, no food, rude passengers, layovers so short that it's impossible to get even 6 hours of sleep (minimum time 'behind the door' is 8 hours, which doesn't include getting undressed, unwound, and asleep, or waking up and getting ready to be at the plane an hour before we start getting paid)

Advice to Senior Management

Your Front line employees are the KEY to the success or failure of the company. Listen to them intently, give them what they need, make them happy. We understand these are trying times, but I feel we are in a position now where it's time for the Co to give back our paycuts, at least part of what we lost after Sep 11.