There are newer employer reviews for American Airlines

 

Good Starting point for young people

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Reservation Representative  in  Tucson, AZ
Current Employee - Reservation Representative in Tucson, AZ

I have been working at American Airlines full-time for more than 10 years

Pros

Good benefits and pay, excellent training, dynamic work enviroments and good advancement opportunities

Cons

Shift work, policies and procedures change often, new software is often bug-filled, management is sometimes challenging to reach

Advice to ManagementAdvice

Open more doors, be willing to change procedures to become more efficient

Recommends
Negative Outlook
No opinion of CEO

659 Other Employee Reviews for American Airlines (View Most Recent)

Sort: Rating Date
  1.  

    Overall somewhat positive, although this experience has declined year in and year out due to decreased pay and rules.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aircraft Mechanic  in  Chicago, IL
    Current Employee - Aircraft Mechanic in Chicago, IL

    I have been working at American Airlines full-time for more than 10 years

    Pros

    Work with great people in an exciting field, with some good benefits.

    Cons

    The company management has really become ineffective. No raises for the last 13 plus yrs., took a 20% pay cut in 2003.. and now more cuts are expected due to bankruptcy. Customer service has diminished due to cost cutting. The attitude of most of the employees here has been quite negative to indifference, including local managemant. Work weekends and holidays with no increased compensation.

    Advice to ManagementAdvice

    Manage from qualatative manner instead of a strict quanatative philosophy. Human resources has become like a form of gestapo, making threats and handing out disaplineary letters for every little infraction. This is not only ineffective cost control, but also sends a poor message how management values its employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    NO NO NO!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant  in  New York, NY
    Current Employee - Flight Attendant in New York, NY

    I have been working at American Airlines full-time for more than 3 years

    Pros

    Travel, on other airlines is the same as American Airlines..

    Cons

    They are angry and disorganized. They either dont know the union contract or try to get you unknowingly. The union is great but the entire company is corrupt.

    Advice to ManagementAdvice

    Remember where you started... How hard it was. Nurture and take care of the people with less seniority/money!

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for American Airlines

Worked for American Airlines? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.