American Airlines
2.9 of 5 617 reviews
www.aa.com Fort Worth, TX 5000+ Employees

617 Employee Reviews (View Most Recent)

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Good Starting point for young people

Reservation Representative (Current Employee)
Tucson, AZ

ProsGood benefits and pay, excellent training, dynamic work enviroments and good advancement opportunities

ConsShift work, policies and procedures change often, new software is often bug-filled, management is sometimes challenging to reach

Advice to Senior ManagementOpen more doors, be willing to change procedures to become more efficient

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    American Airlines

    Reservations Agent (Former Employee)
    Tucson, AZ

    I worked at American Airlines part-time for more than 5 years


    Pros: Great people, flight benefits, benefit package... Cons: Different culture now, too much focus on the wrong things. Advice to Senior Management: Keep in mind how the culture used to be and… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Reservations

    Reservations Agent (Current Employee)
    Tucson, AZ

    I have been working at American Airlines full-time for more than 10 years


    Pros: * Non Union * Many options with shift * Ability to move… Cons: * Current reorginization difficult for many Advice to Senior Management: Continue to be fair after reorginization Yes, I would recommend this company to a friend More
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