American Airlines

www.aa.com
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Lot of individualism promoted here and people work like family

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Programmer Analyst in Fort Worth, TX
Current Employee - Senior Programmer Analyst in Fort Worth, TX

I have been working at American Airlines full-time (more than 5 years)

Pros

If you want to work in a family like environment then this is the place. The work pace is laid back and you don't have aggressive deadlines. And the flight benefits that you get is one of the best (since AA is such a big airline).

Cons

AA is not the best paymaster. The vacations you get are not sufficient. Growth opportunities are limited as there are lot of people who are sticking to the company just because of flight benefits, which creates a barrier for people to move up.

Advice to ManagementAdvice

Create more growth opportunities in the company. Reduce bureaucracy and increase pay.

Recommends
Negative Outlook
Approves of CEO

735 Other Employee Reviews for American Airlines (View Most Recent)

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  1.  

    CSM-Customer Service Manager....what a joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSM Domestic Airport Services-Ramp-P/S in Miami, FL
    Former Employee - CSM Domestic Airport Services-Ramp-P/S in Miami, FL

    I worked at American Airlines full-time (more than 5 years)

    Pros

    get to fly "standby" for a small price
    good medical insurance from date of hire
    job title sounds important

    Cons

    glorified "baby sitter" especially in Union controlled cities
    no respect for CSM managers..they last only a few years due to burnout or transfer out and the employees that you "manage" know this so they get away with EVERYTHING...its out of control.
    even as AA is a shrinking/sinking ship...your input and suggestions go nowhere!!!
    you are there to "write up" employees that WILL get there jobs back!!!...a waste of time...
    no advancement from this "frontline" position.
    long hours especially on weather nights..NO OVERTIME PAY
    unskilled Union employees make more than the CSM Manager!!

    Advice to ManagementAdvice

    the AA upper managers, Station Managers, VP's, Regional people all take care of each other..Level 4's become Level 5's...its all a circus they move around, they take care of each other and are NEVER open to any suggestions or innovative ideas for fear or their own jobs...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Horrific

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pilot in Dallas, TX
    Current Employee - Pilot in Dallas, TX

    I have been working at American Airlines full-time (more than 5 years)

    Pros

    Get to fly planes and travel.

    Cons

    Always away from family, they force you to work on your days off, crappy pay, almost all the captains you fly with initially are old, crusty, and horrible to fly with.

    Advice to ManagementAdvice

    Care about your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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