American Airlines
2.9 of 5 468 reviews
www.aa.com Fort Worth, TX 5000+ Employees

468 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Low Pay / Great travel benefits

Customer Service Representative (Former Employee)
Miami, FL

I worked at American Airlines for more than 5 years

ProsGreat travel benefits
Flexibility to travel
Good corporate environment

ConsLow pay
Work holidays / and weekends
Industry with poor stability

Advice to Senior ManagementGet Robert Crandall back to lead the company out turmoil!

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Strong potential to do great things!

Analyst (Current Employee)
Dallas, TX

I have been working at American Airlines full-time


Pros: Great work environment - support & help Flight benefits!! Encourage internal hiring New… Cons: Very low salary - below peers & industry High attrition creating… Advice to Senior Management: Senior management needs to have a strong vision and act on it ASAP. Make sure to drive the company's mission throughout every level of… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

4 people found this helpful  

Am I not worthy

Flight Attendant (Current Employee)
Chicago, IL

I have been working at American Airlines full-time for more than 10 years


Pros: The PEOPLE, I've made friends with are lifelong. I meet thousands of coworkers a year doing my job and would be proud to call many… Cons: I don't feel appreciated or treated as if I matter. I'm not compensated for being a front line worker that represent what was once the… Advice to Senior Management: Value your workers with more than just words. Let them reap the rewards as well from profits. If you treat them with respect… No, I would not recommend this company to a friend More

There are newer reviews on American Airlines.

Worked for American Airlines? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at American Airlines reviews and ratings — including employee satisfaction and approval rating for American Airlines CEO Thomas Horton. All reviews posted anonymously by American Airlines employees.