American Airlines
2.9 of 5 617 reviews
www.aa.com Fort Worth, TX 5000+ Employees

617 Employee Reviews (View Most Recent)

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1 person found this helpful  

Company in turmoil

Reservations Agent (Former Employee)
Dallas, TX

ProsGood people to work with, generally positive experience with the customer. Working in Dallas is hub and easy to standby for any flights you want to get on.

ConsHave to pay for domestic flight benefits, (most major airlines do not make their employees pay for that benefit), no buddy passes for 2 years (most major airlines give their employees buddy passes within 1 year) , company in turmoil, high turnover, pilots on brink of strike

Advice to Senior ManagementDon't throw away good people just to meet a quarterly goal, think long-term or you'll be bankrupt every 5-10 years

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Was very busy most of the time and much travel needed

    Communications Specialist (Current Employee)
    Atlanta, GA

    I have been working at American Airlines as a contractor for less than a year


    Pros: Like traveling and comoraderie with staff and supervisor Cons: Worked late many nights and weekends even Advice to Senior Management: Watch our hours needed and give more bonuses when do. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Low Pay / Great travel benefits

    Customer Service Representative (Former Employee)
    Miami, FL

    I worked at American Airlines for more than 5 years


    Pros: Great travel benefits Flexibility to travel Good corporate environment Cons: Low pay Work holidays / and weekends Industry with poor stability Advice to Senior Management: Get Robert Crandall back to lead the company out turmoil! Yes, I would recommend this company to a friend More
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