American Airlines
2.9 of 5 468 reviews
www.aa.com Fort Worth, TX 5000+ Employees

468 Employee Reviews (View Most Recent)

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1 person found this helpful  

Overwhelmed by competitive and social forces since 911

Reservations Agent (Current Employee)
DFW, TX

I have been working at American Airlines full-time for more than 10 years

ProsOffers a service that will continue to be in high demand into the future, travel benefits a nice perk.
Good medical benefits.

ConsToo much competition in the industry, low growth potential and career potential.
Discouraging to go from industry leader to bankruptcy in just over a decade.
Bad employee / management relations.
Modest pay for all except top executives and pilots.

Advice to Senior ManagementImproving morale of employees and good relations with the traveling public is a must.
The business model is broken, must offer better travel experience while cutting costs and improving revenue.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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4 people found this helpful  

Worst Company I've Ever Worked For!

Anonymous Employee (Former Employee)

I worked at American Airlines full-time for more than 8 years


Pros: You get a paycheck, health coverage & flight benefits (which… Cons: Management of this company is the absolute WORST! I'ts no surprise it is going through bankrupcy, but in doing so, it really stuck it to… Advice to Senior Management: Treat your employees right; they are the backbone of your company! You've got to come up with a better way to coexist with your employees… No, I would not recommend this company to a friend More

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Good place to work

Software Engineer (Current Employee)
Fort Worth, TX

I have been working at American Airlines full-time for more than 3 years


Pros: Very Good Life Work balance Cons: Little upward movement in large organization with many long timers. Advice to Senior Management: Adopt a more structured software process More

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