American Airlines

  www.aa.com
  www.aa.com
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Its a good job if you like to travel

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Passenger Svc/Tower in Jf Kennedy Ap, NY
Former Employee - Passenger Svc/Tower in Jf Kennedy Ap, NY

I worked at American Airlines full-time (more than 8 years)

Pros

traveling was cheap..discounts everywhere for airline employees. meet alot of different people . medical benefits were very good

Cons

did not pay well. expected employees to make the airline their main priority. bad weather and your stuck there as long as they need you to be

Doesn't Recommend
No opinion of CEO

705 Other Employee Reviews for American Airlines (View Most Recent)

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  1. 2 people found this helpful  

    one foot out the door...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY

    I have been working at American Airlines full-time (more than 10 years)

    Pros

    Amazing and fun co-workers who take pride in their work as well as this once great airline!

    Cons

    Extremely toxic relationship between management and several employee groups. Non-rev "benefits" are a misnomer. Gutted contracts over ten years have resulted in drastic pay cuts as well as soaring insurance premiums, longer work days, shorter layovers, less vacation, and less sick time. Much of what we do is unpaid. People who are supposed to be in a supervisory role know little to nothing about the employees jobs they are supervising, nor do they have any answers to questions you may have regarding company policy. Corporate management is top-heavy, yet look to the rank and file for cost cuts before trimming the corporate fat. Disastrous and ineffectual business model. Overall product quality has deteriorated so much it's become embarrassing.

    Advice to ManagementAdvice

    Seek help. I don't think there is anything I could say to an airline that's been operating this way for the past 80 years. I've seen AA on a steady downward spiral for the 18 years I've been with the company and I haven't seen any attempts to change the corporate culture whatsoever. You have to want change for it to happen and apparently the execs at AA are allergic to it. For those looking into the possibility of working here, which I absolutely do not recommend, you should know at AA employees aren't equated with value, you are merely a cost item on a chart and their sole focus is to get that cost down. So don't apply unless you are OK with that. Another concern you should have is regarding the long-term success of the airline. It will likely hinge on the results of the merger with USAir. If they retain large portions of "talent" from AA upper-management after the merger, I would give serious consideration to seeking employment elsewhere. All they will serve to do is perpetuate the culture of bad blood that exists today. New office, same bad attitude.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    I am happy with my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Operations in Dulles, VA
    Current Employee - Flight Operations in Dulles, VA

    I have been working at American Airlines full-time (more than 5 years)

    Pros

    I know many people are not happy but I like working for AA. I cannot complaint I have a good job, good pay, good benefits.

    Cons

    Too much pessimism going around and too many passive aggressive workers and managers.

    Advice to ManagementAdvice

    Fire everybody and start new! I'll apply again because I like my job and the company. Ah, and please stop hiring these management consulting companies to ask dumb questions that lead to nothing.

    Recommends
    Positive Outlook
    Approves of CEO
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