There are newer employer reviews for American Airlines

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AA as a past job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Airport Agent in Austin, TX
Former Employee - Airport Agent in Austin, TX

I worked at American Airlines part-time (more than 10 years)

Pros

better customer service than the average airlines

Cons

unorganized overall as a whole

Advice to ManagementAdvice

treat your employees with more respect...in other words, practice the Golden Rule

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

675 Other Employee Reviews for American Airlines (View Most Recent)

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  1.  

    customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Tucson, AZ
    Former Employee - Customer Service Representative in Tucson, AZ

    I worked at American Airlines full-time (more than 10 years)

    Pros

    good people to work with

    Cons

    management was not as good as i would like them to be. to many negative things happening. cut wages, benefits, holiday vacation and sick pay

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Under-staffed, under-paid, over-worked, poor working conditions, horrible industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Station Agent in Columbus, OH
    Current Employee - Station Agent in Columbus, OH

    I have been working at American Airlines full-time

    Pros

    Flight benefits, flexible schedules, summer isn't too bad to be outside.

    Cons

    Low pay, high hours, terrible work conditions.

    Advice to ManagementAdvice

    Not sure what changes are really possible.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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