American Airlines
2.9 of 5 615 reviews
www.aa.com Fort Worth, TX 5000+ Employees

615 Employee Reviews (View Most Recent)

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customer service

Customer Service Representative (Former Employee)
Tucson, AZ

Prosgood people to work with

Consmanagement was not as good as i would like them to be. to many negative things happening. cut wages, benefits, holiday vacation and sick pay

No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • Disapproves of CEO

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    AA as a past job

    Airport Agent (Former Employee)
    Austin, TX

    I worked at American Airlines part-time for more than 10 years


    Pros: better customer service than the average airlines Cons: unorganized overall as a whole Advice to Senior Management: treat your employees with more respect...in other words, practice the… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Changes

    Reservations Agent (Current Employee)
    Tucson, AZ

    I have been working at American Airlines full-time for more than a year


    Pros: Travel and being home based. Cons: Changes a lot from schedule to policies. Advice to Senior Management: Benefits need to be better. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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