There are newer employer reviews for American Airlines

 

Great Place to Work but Definite Draw-Backs

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Reservation Representative  in  Cary, NC
Former Employee - Reservation Representative in Cary, NC

I worked at American Airlines

Pros

The Flight Benefits, Great Customer Service Skills, The Job Makes You Think On a Day to Day Basis, Management at the Immediate Level Seems to Care about Employees

Cons

The Hours, Working in a Seniority System, Knowing that No Matter How Hard I Worked and How Good at my Job I was that a Less Competent Person with More Seniority Would Get the Promotion or the Job Would be Filled Based on Quotas for Diversity

Advice to ManagementAdvice

Complexity Pay would have been a fantastic motivator to move up in reservations as well as being appreciated and considered for jobs based on performance rather than seniority.

Recommends
Approves of CEO

650 Other Employee Reviews for American Airlines (View Most Recent)

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  1. 2 people found this helpful  

    Great people, poor leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Pilot - First Officer  in  Dallas, TX
    Current Employee - Pilot - First Officer in Dallas, TX

    I have been working at American Airlines

    Pros

    The people you work with are great. Flight Crews have exceptional experience and training. Good health benefits and the travel benefits are a plus.

    Cons

    Management is incompetent and makes wreckless decisions that have a huge impact on the employees and their families. There is no stability and your personal life will take a significant blow.

    Advice to ManagementAdvice

    Leave

    Disapproves of CEO
  2. 1 person found this helpful  

    Money and Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Flight Operations - Manager  in  DFW, TX
    Current Employee - Flight Operations - Manager in DFW, TX

    I have been working at American Airlines

    Pros

    Stable, and making some new operational changes that will be very beneficial for customers and ramp employee.

    Cons

    Little to no movement, limited on growth because of contractual agreements with parent company, industry has poor current prospects.

    Advice to ManagementAdvice

    Grow.

    Approves of CEO
There are newer employer reviews for American Airlines

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