There are newer employer reviews for American Airlines
There are newer employer reviews for American Airlines

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Great Place to Work but Definite Draw-Backs

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Reservation Representative in Cary, NC
Former Employee - Reservation Representative in Cary, NC

I worked at American Airlines

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

The Flight Benefits, Great Customer Service Skills, The Job Makes You Think On a Day to Day Basis, Management at the Immediate Level Seems to Care about Employees

Cons

The Hours, Working in a Seniority System, Knowing that No Matter How Hard I Worked and How Good at my Job I was that a Less Competent Person with More Seniority Would Get the Promotion or the Job Would be Filled Based on Quotas for Diversity

Advice to Management

Complexity Pay would have been a fantastic motivator to move up in reservations as well as being appreciated and considered for jobs based on performance rather than seniority.

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  1. Helpful (2)

    Great people, poor leadership

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pilot - First Officer in Dallas, TX
    Current Employee - Pilot - First Officer in Dallas, TX

    I have been working at American Airlines

    Disapproves of CEO
    Disapproves of CEO

    Pros

    The people you work with are great. Flight Crews have exceptional experience and training. Good health benefits and the travel benefits are a plus.

    Cons

    Management is incompetent and makes wreckless decisions that have a huge impact on the employees and their families. There is no stability and your personal life will take a significant blow.

    Advice to Management

    Leave

  2. Helpful (1)

    Money and Growth

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Operations - Manager in DFW, TX
    Current Employee - Flight Operations - Manager in DFW, TX

    I have been working at American Airlines

    Approves of CEO
    Approves of CEO

    Pros

    Stable, and making some new operational changes that will be very beneficial for customers and ramp employee.

    Cons

    Little to no movement, limited on growth because of contractual agreements with parent company, industry has poor current prospects.

    Advice to Management

    Grow.

There are newer employer reviews for American Airlines
There are newer employer reviews for American Airlines

See Most Recent

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