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1 person found this helpful  

Despite a few good people, there was major incompetence at every level, especially corporate.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Inventory Manager  in  New York, NY
Former Employee - Inventory Manager in New York, NY

I worked at American Apparel full-time for more than a year

Pros

-Competent and patient managers (though rarely available) can do wonders for a store
-CEO does weekly calls with store management and does listen to concerns and issues
-CEO also responses directly to email
-At store management level, overtime hours are plentiful
-Travel is fairly compensated

Cons

-Almost all parts of store development and management are in shambles
-Store employees are hired with little to no experience and then promoted when current managers inevitably quit out of rage or frustration. They are improperly trained and left with tasks far beyond experience.
-Standards from store to store are rarely kept uniform, despite sporadic efforts for corporate
-Corporate teams and management are almost no help to any one at any level. People with experience or skill are rarely the people that deal directly with stores
-Higher level employees are personally dealing with huge numbers of stores, leading to confusion, mistakes, and long turn around times for critical issues
-Pay is very low
-Title changes come with major additions to workload, but little to no pay increase
-Store employees expected to deal with an increasing numbers of tasks without reducing or streamlining older tasks.
-Turnover is very high, leaving management to oscillate between dealing with overworked regulars and unexperienced new members
-Store budgets are kept razor thin and allotted hours are tied directly to sales, causing tight scheduling.

Advice to ManagementAdvice

Hire management with experience, not the current employees dumb or willing enough to take the job.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

265 Other Employee Reviews for American Apparel (View Most Recent)

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  1. 2 people found this helpful  

    nice part-time job as a sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at American Apparel part-time for less than a year

    Pros

    Amazing discount (50%), good quality basic clothes. Basically the only reason you should work here over other retail stores. The pants/jeans, nailpolish (lol) and cotton shirts are really top quality and you get them for an amazing price as an employee. There are also some employee specials/deals here and there if your store is selling well.

    Good hours. They don't overwork you if you are a sales associate, as long as you are really specific about how much you want to work and when you want to work when you first get hired. Its a really good job if you're looking for small amount of hours and can only work certain days. They have so many sales associates that they hire, that they are really not desperate for your time. Its a great job for students. Also, if you're free and there's a need, you can always take on other people's shifts and make some extra $$$ from your usual hours.

    I've had a great experience with my store managers. They are super friendly and accommodating.

    Cons

    You can pretty much only get a job here if you're can play up the part of a sexy hipster (or if you simply are one at heart)

    Check if you're getting paid at the store with commission. Its MUCH harder to make a decent salary if you are on commission and you get stuck with a shitty shift. Even though commission seems like something you would benefit from, you only get lucky with big sales ever so often, and it evens out the very little money you make from when the store isn't busy.

    Don't work at the bigger AA stores. You're just one of twenty-five/thirty associates and the environment sucks if you're a newbie. Its also very hard to get trained well at these bigger stores. You have to learn it all yourself in a very quick amount of time if you want to make the sales goal (of a little over $100 per hour) like all the other sales associates your competing with. Go for a smaller store in your area if you can. The environment, in my experience, is a lot more chill and

    Advice to ManagementAdvice

    Overall, my store managers have been very kind and accommodating with any time off I needed or if I needed help throughout my training period (and after that!). MOD's can be bitchy and have unnecessarily large egos. The creative people who design the store will look down on you if you're a sales associate- just saying.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Worst company I have ever been a part of

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Merchandiser  in  San Francisco, CA
    Current Employee - Store Merchandiser in San Francisco, CA

    I have been working at American Apparel full-time for more than a year

    Pros

    50% off discount
    Flexible hours
    Chill work environment
    Good music in stores

    Cons

    Very poor job training with extremely low pay. Been there for over a year, I requested a salary and pay review and have yet to receive any HR response a month later. Complete disorganization from a managerial level with inconsistent information, false promises about pay rate and position. If you just want a simple short term sales job with a great 50% off discount (you are required to wear AA from head to toe) its not bad but do not attempt to enter their ridiculous visual merchandising or management.

    Advice to ManagementAdvice

    Set up a system for 6 month to a year for a scheduled salary review, review.managers more closely and offer pay incentive to merchandisers

    Doesn't Recommend
    Negative Outlook
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