There are newer employer reviews for American Apparel
There are newer employer reviews for American Apparel

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Helpful (1)

Despite a few good people, there was major incompetence at every level, especially corporate.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Inventory Manager in New York, NY
Former Employee - Inventory Manager in New York, NY

I worked at American Apparel full-time (More than a year)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

-Competent and patient managers (though rarely available) can do wonders for a store
-CEO does weekly calls with store management and does listen to concerns and issues
-CEO also responses directly to email
-At store management level, overtime hours are plentiful
-Travel is fairly compensated

Cons

-Almost all parts of store development and management are in shambles
-Store employees are hired with little to no experience and then promoted when current managers inevitably quit out of rage or frustration. They are improperly trained and left with tasks far beyond experience.
-Standards from store to store are rarely kept uniform, despite sporadic efforts for corporate
-Corporate teams and management are almost no help to any one at any level. People with experience or skill are rarely the people that deal directly with stores
-Higher level employees are personally dealing with huge numbers of stores, leading to confusion, mistakes, and long turn around times for critical issues
-Pay is very low
-Title changes come with major additions to workload, but little to no pay increase
-Store employees expected to deal with an increasing numbers of tasks without reducing or streamlining older tasks.
-Turnover is very high, leaving management to oscillate between dealing with overworked regulars and unexperienced new members
-Store budgets are kept razor thin and allotted hours are tied directly to sales, causing tight scheduling.

Advice to Management

Hire management with experience, not the current employees dumb or willing enough to take the job.

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  1. Helpful (3)

    nice part-time job as a sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at American Apparel part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Amazing discount (50%), good quality basic clothes. Basically the only reason you should work here over other retail stores. The pants/jeans, nailpolish (lol) and cotton shirts are really top quality and you get them for an amazing price as an employee. There are also some employee specials/deals here and there if your store is selling well.

    Good hours. They don't overwork you if you are a sales associate, as long as you are really specific about how much you want to work and when you want to work when you first get hired. Its a really good job if you're looking for small amount of hours and can only work certain days. They have so many sales associates that they hire, that they are really not desperate for your time. Its a great job for students. Also, if you're free and there's a need, you can always take on other people's shifts and make some extra $$$ from your usual hours.

    I've had a great experience with my store managers. They are super friendly and accommodating.

    Cons

    You can pretty much only get a job here if you're can play up the part of a sexy hipster (or if you simply are one at heart)

    Check if you're getting paid at the store with commission. Its MUCH harder to make a decent salary if you are on commission and you get stuck with a shitty shift. Even though commission seems like something you would benefit from, you only get lucky with big sales ever so often, and it evens out the very little money you make from when the store isn't busy.

    Don't work at the bigger AA stores. You're just one of twenty-five/thirty associates and the environment sucks if you're a newbie. Its also very hard to get trained well at these bigger stores. You have to learn it all yourself in a very quick amount of time if you want to make the sales goal (of a little over $100 per hour) like all the other sales associates your competing with. Go for a smaller store in your area if you can. The environment, in my experience, is a lot more chill and

    Advice to Management

    Overall, my store managers have been very kind and accommodating with any time off I needed or if I needed help throughout my training period (and after that!). MOD's can be bitchy and have unnecessarily large egos. The creative people who design the store will look down on you if you're a sales associate- just saying.


  2. Nice Environment but Little Room for Growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at American Apparel part-time (Less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Chill co-workers and managers (which is rare)
    50% off discount for all clothing
    2 seasonal clothing allowances
    Little responsibility and workload except for competing with other SAs for personal Dollar per Hour sales quota

    Cons

    SAs and Cashiers steal sales
    Little room for growth, though it is very often that a SA gets promoted to a keyholder, but job functions remain similarly mundane


There are newer employer reviews for American Apparel
There are newer employer reviews for American Apparel

See Most Recent

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