Glassdoor is your free inside look at American Automobile Association (AAA) reviews and ratings — including employee satisfaction and approval rating for American Automobile Association (AAA) CEO Robert L. Darbelnet. All reviews posted anonymously by American Automobile Association (AAA) employees.
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Former Employee – worked at American Automobile Association (AAA)
Pros – Excellent benefits, good pay, good work environment; most co-workers are great people. AAA is a well respected name, but it is not as well know as an insurance provider; more needs to be done to get the word out.
Cons – This is a great job if you can hang onto it. Seems terribly illogical to spend such enormous time & money training & licensing people from outside the industry only to have them give up before they really get started, or to let go of tenured agents who work hard to take care of the customers. Wasted resources!
Advice to Senior Management – Take a look around at the agents in your company; do you really know who is supporting your business, and who is just in it for themselves and all they can get out of the job? Too many good, hardworking people who did good work, took good care of clients, and did not make trouble have come & gone. Maybe you need to consider calling some of them back.
Yes, I would recommend this company to a friend
2011-10-04 17:31 PDT
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