There are newer employer reviews for American Automobile Association (AAA)

1 person found this helpful  

AAA Michigan offers good benefits but falls far behind in advancement opportunities and diversity.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee  in  Dearborn, MI
Former Employee - Anonymous Employee in Dearborn, MI

I worked at American Automobile Association (AAA)

Pros

Benefits and generous time off.

Cons

Very little diversity. It's an old-boy's network as far as upper management is concerned.

Advice to ManagementAdvice

Having all of your diversity in your call centers does not constitute corporate diversity.

298 Other Employee Reviews for American Automobile Association (AAA) (View Most Recent)

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  1.  

    Steady decline over the years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Toledo, OH
    Former Employee - Anonymous Employee in Toledo, OH

    I worked at American Automobile Association (AAA)

    Pros

    once was a great place to be. flexible schedule. road service was the best place to be to help motorists

    Cons

    Very slow to react and make decisions. HR is a embarrassment. Too many different people going in different directions

    Advice to ManagementAdvice

    You are chasing away all the good talent and retaining the poor performers. cut out the drama and get serious.

    Doesn't Recommend
  2. 1 person found this helpful  

    I wish I would of never started

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Erie, PA
    Current Employee - Anonymous Employee in Erie, PA

    I have been working at American Automobile Association (AAA)

    Pros

    health insurance it's the only thing that keeps me there

    Cons

    It is their policy to not give travel agents a raise no matter how long you work there, employees who do get the raise are given 15 to 25 cents per hour. Then they pay upper managment in the 6 figure brackett, and tell the frontline employee's that they can't have any more because they are a not for profit organization.

    Advice to ManagementAdvice

    Start treating your frontline employees the same way you treat each other

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for American Automobile Association (AAA)

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