There are newer employer reviews for American Automobile Association (AAA)

 

Good for starters

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Insurance Agent  in  Chicago, IL
Current Employee - Insurance Agent in Chicago, IL

I have been working at American Automobile Association (AAA) full-time for more than a year

Pros

Benefit plan and vacation time.

Cons

Pay structure. Outdated software. No advertising.

Advice to ManagementAdvice

Please stop micromanaging your agents!

Doesn't Recommend
Negative Outlook
Disapproves of CEO

297 Other Employee Reviews for American Automobile Association (AAA) (View Most Recent)

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  1.  

    Greedy Company, Low Pay, Only worried about commissions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Travel Counselor  in  Tampa, FL
    Former Employee - Travel Counselor in Tampa, FL

    I worked at American Automobile Association (AAA) full-time for more than 5 years

    Pros

    Nothing positive to say about the company at all. They work you to death and do everything they can to maintain your quota without giving the employee a chance to attain them.

    Cons

    Management has blinders on, very unprofessional, quotas are the number one priority along with treating and paying their employees like trash.

    Advice to ManagementAdvice

    Shape up, Become more professional and get back to the basics of treating employees fairly and in return they will be more productive. Also, PLEASE upgrade your computers and software and do not be so concerned about override comissions instead focus on the CUSTOMER....

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    Nice on the outside, bad on the inside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Roadside Service  in  Avon, MA
    Former Employee - Roadside Service in Avon, MA

    I worked at American Automobile Association (AAA) full-time for less than a year

    Pros

    Decent job security, most people can do this job. Opportunities to move to other parts of the company.

    Cons

    Blatant disregard for company policy. Supervisors have little control over staff. Training program is a joke. Certified-To-Train title means nothing to trainees as 50% of the people who train you are not CTT and teach you incorrectly. Invisible work structure/level of expectations. Drivers smoke in trucks. Extremely disorganized company.

    Advice to ManagementAdvice

    You need to train your branch managers and supervisors better. No regard for company policy and multiplier violations are visible everyday.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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