American Automobile Association (AAA)

www.aaa.com
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There are newer employer reviews for American Automobile Association (AAA)
There are newer employer reviews for American Automobile Association (AAA)

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Good for starters

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Insurance Agent in Chicago, IL
Current Employee - Insurance Agent in Chicago, IL

I have been working at American Automobile Association (AAA) full-time (More than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Benefit plan and vacation time.

Cons

Pay structure. Outdated software. No advertising.

Advice to Management

Please stop micromanaging your agents!

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  1. Greedy Company, Low Pay, Only worried about commissions.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Counselor in Tampa, FL
    Former Employee - Travel Counselor in Tampa, FL

    I worked at American Automobile Association (AAA) full-time (More than 5 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Nothing positive to say about the company at all. They work you to death and do everything they can to maintain your quota without giving the employee a chance to attain them.

    Cons

    Management has blinders on, very unprofessional, quotas are the number one priority along with treating and paying their employees like trash.

    Advice to Management

    Shape up, Become more professional and get back to the basics of treating employees fairly and in return they will be more productive. Also, PLEASE upgrade your computers and software and do not be so concerned about override comissions instead focus on the CUSTOMER....


  2. Helpful (1)

    Nice on the outside, bad on the inside

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Roadside Service in Avon, MA
    Former Employee - Roadside Service in Avon, MA

    I worked at American Automobile Association (AAA) full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Decent job security, most people can do this job. Opportunities to move to other parts of the company.

    Cons

    Blatant disregard for company policy. Supervisors have little control over staff. Training program is a joke. Certified-To-Train title means nothing to trainees as 50% of the people who train you are not CTT and teach you incorrectly. Invisible work structure/level of expectations. Drivers smoke in trucks. Extremely disorganized company.

    Advice to Management

    You need to train your branch managers and supervisors better. No regard for company policy and multiplier violations are visible everyday.


There are newer employer reviews for American Automobile Association (AAA)
There are newer employer reviews for American Automobile Association (AAA)

See Most Recent

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