American Automobile Association (AAA)

www.aaa.com
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AAA The Best Employer

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Agent in Las Vegas, NV
Former Employee - Sales Agent in Las Vegas, NV

I worked at American Automobile Association (AAA) full-time (More than 10 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

I started my career handing out maps and went from their to touring counselor, claims, underwriting and finally sales where I recieved several awards throught my career and several trips. The offices are all styled the same so you can go from one office in californial to one in Nevada and everything wil be in the same order and arragement.

Cons

Long hours, weekends, and access to your clients from home as well

Advice to Management

You/re all great, but please assist new agents more, it takes time to build referrals and sometimes other agents may see a new agent as a threat and not take them under their wing.

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  1. homeowners claims adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Homeowners Claims Adjuster
    Current Employee - Homeowners Claims Adjuster

    I have been working at American Automobile Association (AAA) full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - good pay
    - no micromanagement
    - respect my decisions
    - easy to speak with managers and the ability to speak with upper management
    - great benefits

    Cons

    I wish that I had the opportunity to work with cat and travel more

    Advice to Management

    The systems need to be updated


  2. Helpful (1)

    No one held to account. This reviewer gives the company a "D-"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Contractor - Technical Analyst in Glendale, AZ
    Current Contractor - Technical Analyst in Glendale, AZ

    I have been working at American Automobile Association (AAA) as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Autonomy. Mostly because nobody holds you to account.

    Cons

    I have worked at several large companies in my life: American Express, PWC, Sage, etc. and have never encountered the culture issues and politics like I have at AAA. Few people are held accountable (and that was confirmed to me by a manager), so trying to get your job done is maddening. One VP stood up in a meeting in front of contractors, employees, and auditors and said, "I can't do the right thing or I'll be fired." The place is crazy.

    There is more disrespectful behavior than I have ever witnessed at any job, too. There are FAR too many contractors who don't really have any 'ownership,' for anything which contributes more and more to unaccountability and disrespect. Most of the people I've worked with are either complaining or just "dead" inside. I won't bore you with details, but suffice it to say, I am thoroughly disappointed in working for AAA.

    Advice to Management

    Get ACCOUNTABLE and hold your employees to account!


There are newer employer reviews for American Automobile Association (AAA)
There are newer employer reviews for American Automobile Association (AAA)

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