American Automobile Association (AAA)

  www.aaa.com
  www.aaa.com
There are newer employer reviews for American Automobile Association (AAA)

2 people found this helpful  

OVERQUALIFIED need not apply....

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate in Santa Ana, CA
Former Employee - Sales Associate in Santa Ana, CA

I worked at American Automobile Association (AAA) full-time (more than 3 years)

Pros

AAA gives the impression that you as the "Employee" are VERY important to the day to day and success...NOT TRUE!

Cons

They treat anyone with more then "Generic Skills" like they are trash. Don't challenge their system and don't even think about developing relationships with members (who are a great referral base....)
They don't pay you for renewals, they really watch your Legally allowed 30 minute lunch break time and when you are in the process of making a sale they then admonish you for not taking your lunch break on time.
More then that they make you feel like a child who should feel blessed to have a job there.
As another reviewer states-" RUN,...as fast out of there if you don't want to be treated like a child."
They take control why you are a Trainee=holding back where you will be placed, the income potential and then during your time working there they make changes to the incentive plan and vacation pay so you don't even get anything for your hard work!

Advice to ManagementAdvice

Treat your employees more professionally
Get "with it " as far as systems and keeping up with the Internet age-
Control is not always a good thing if you want to keep great people who can be an asset to your members and your work force!

Doesn't Recommend
Negative Outlook
No opinion of CEO

335 Other Employee Reviews for American Automobile Association (AAA) (View Most Recent)

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  1.  

    Good for starters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Agent in Chicago, IL
    Current Employee - Insurance Agent in Chicago, IL

    I have been working at American Automobile Association (AAA) full-time (more than an year)

    Pros

    Benefit plan and vacation time.

    Cons

    Pay structure. Outdated software. No advertising.

    Advice to ManagementAdvice

    Please stop micromanaging your agents!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Nice on the outside, bad on the inside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Roadside Service in Avon, MA
    Former Employee - Roadside Service in Avon, MA

    I worked at American Automobile Association (AAA) full-time (less than an year)

    Pros

    Decent job security, most people can do this job. Opportunities to move to other parts of the company.

    Cons

    Blatant disregard for company policy. Supervisors have little control over staff. Training program is a joke. Certified-To-Train title means nothing to trainees as 50% of the people who train you are not CTT and teach you incorrectly. Invisible work structure/level of expectations. Drivers smoke in trucks. Extremely disorganized company.

    Advice to ManagementAdvice

    You need to train your branch managers and supervisors better. No regard for company policy and multiplier violations are visible everyday.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
There are newer employer reviews for American Automobile Association (AAA)

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