There are newer employer reviews for American Automobile Association (AAA)

 

No control of Life insurance

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - SSA  in  Oak Lawn, IL
Current Employee - SSA in Oak Lawn, IL

I have been working at American Automobile Association (AAA) full-time for more than 3 years

Pros

Great work life balance, decent pay.

Cons

High turn over, and you have no control of life insurance sales which make goal hard to reach.

Recommends
Neutral Outlook
Approves of CEO

300 Other Employee Reviews for American Automobile Association (AAA) (View Most Recent)

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  1.  

    Hated working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SSA  in  Arlington Heights, IL
    Former Employee - SSA in Arlington Heights, IL

    I worked at American Automobile Association (AAA) full-time for more than 3 years

    Pros

    Some flexibility and work/life balance.

    Cons

    Management was horrible especially on the store locations. My manager micro-managed despite not being knowledgeable of insurance, she also played favorites. Sales quotes were reasonable, except that AAA (at least in the IL area) does not advertise well, so most people don't know that they offer insurance as well as the AAA membership. While working there routinely had quotes and sales stolen by fellow employees, and the manager who played favorites did nothing about it. And not only have to compete with agents in your own office, but other offices as well, the call center who steals quotes/sales, and online quotes that were taken from agents. High turnover of employees.

    Advice to ManagementAdvice

    Treat employees better. Hire more competent managers. Advertise better.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Stressful shark tank with poor management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Sales Agent  in  Visalia, CA
    Former Employee - Insurance Sales Agent in Visalia, CA

    I worked at American Automobile Association (AAA) full-time for more than 5 years

    Pros

    Pay and benefits were good. The people i worked with and had met. The support staff in the office I worked at was exceptional.

    Cons

    Unqualified managers get a based 6 figure salary however they are hardly in the office free to set own hours. If you don't produce the numbers you will get fired without hesitation even after being there for 20+ years. Goals so ridiculous it produces shady agents.

    Advice to ManagementAdvice

    Value agents instead of a position that can be easily replaced.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for American Automobile Association (AAA)

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