American Automobile Association (AAA)

  www.aaa.com
  www.aaa.com
There are newer employer reviews for American Automobile Association (AAA)

1 person found this helpful  

Slow to reward good performance and not many women in key leadership positions.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Portland, OR
Former Employee - Anonymous Employee in Portland, OR

I worked at American Automobile Association (AAA) full-time (more than 10 years)

Pros

At least at AAA Oregon/Idaho, during poor economy, layoffs never happened. It was a very secure place to work and many employees have worked for 20 or more years.

Cons

Due to longevity of employees, not quick to move up in the company. People moved into positions due to personal relationships over good performance or ability to do job. Salaries much lower than current market.

Advice to ManagementAdvice

Promises made for promotions that never come to fruition. Slow performance reviews and salaries that do not match the market make it not an ideal place to stay for people with talent and desired skills.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

336 Other Employee Reviews for American Automobile Association (AAA) (View Most Recent)

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  1.  

    Stressful shark tank with poor management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Sales Agent in Visalia, CA
    Former Employee - Insurance Sales Agent in Visalia, CA

    I worked at American Automobile Association (AAA) full-time (more than 5 years)

    Pros

    Pay and benefits were good. The people i worked with and had met. The support staff in the office I worked at was exceptional.

    Cons

    Unqualified managers get a based 6 figure salary however they are hardly in the office free to set own hours. If you don't produce the numbers you will get fired without hesitation even after being there for 20+ years. Goals so ridiculous it produces shady agents.

    Advice to ManagementAdvice

    Value agents instead of a position that can be easily replaced.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    A lot is expected to be done but no time is given to complete work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Non Injury Claims Service Adjuster in Colorado Springs, CO
    Current Employee - Non Injury Claims Service Adjuster in Colorado Springs, CO

    I have been working at American Automobile Association (AAA) full-time (less than an year)

    Pros

    Decent pay, paid holidays, clean

    Cons

    Don't expect to get a decent shift for at least a year, unless you have the right supervisor who can arrange it. There is no time given for claims handling to the non injury department. You can only work backlogs when your phone isn't ringing. Has a sweatshop atmosphere

    Advice to ManagementAdvice

    Try to do all your work with being in available 100% of the time and see how successful you are.

    Doesn't Recommend
There are newer employer reviews for American Automobile Association (AAA)

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