American Automobile Association (AAA)

  www.aaa.com
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276 Employee Reviews (View Most Recent)

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  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

1 person found this helpful  

My personal growth was nurtured by my supervisors and co-workers.

Member Service Representative (Current Employee) Heathrow, FL

ProsWorking for national corporation has it's perks in higher salaries and better benefits. But the feeling of being part of a team was an unexpected benefit.

ConsThe only con I can think of was that we weren't very busy in our department and had quite a bit of down time. I guess that's a good thing considering we handled complaints and problems.

Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Great if you never plan to work anywhere else. Otherwise, run.

    Anonymous Employee (Current Employee) Denver, CO

    I have been working at American Automobile Association (AAA)

    Pros: Stability. 15+ or even 20+ years in the same job… Cons: Archaic, conservative corporate culture No advancement opportunities Zero communication between departments Incredible amount of paranoia/distrust of employees by management Employees are actively discouraged or penalized for suggesting improvements The company's… Advice to Senior Management: I don't think anything I say would make a difference. Nothing will ever change at this company because the leadership… No, I would not recommend this company to a friend More

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    3 people found this helpful  

    The opportunities that we were told were available arent which creates a very low morale amongst employees.

    Direct Sales Licensed Insurance Agent Property and Casualty (Current Employee) Irving, TX

    I have been working at American Automobile Association (AAA)

    Pros: 1. Management is very flexible with your work shift/schedule. You are able given one hour to arrive to work and you're not considered late until… Cons: 1. If they pay for your license/training you are required to sign a 1 year contract to be a captive agent to AAA and if… Advice to Senior Management: Show more appreciation to agents that have dedicated years of service. If you… No, I would not recommend this company to a friend More

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