American Cancer Society

www.cancer.org
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There are newer employer reviews for American Cancer Society

5 people found this helpful  

Low Pay, Poor Management and a Disappointing Work Environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Cancer Information Specialist in Austin, TX
Former Employee - Cancer Information Specialist in Austin, TX

I worked at American Cancer Society full-time (more than 3 years)

Pros

It was great being with others who desire to make a difference and help those in need.

Cons

Absolutely shocking in terms of the negative low level managers who continually criticize employees but rarely do anything to reward them or support them. This is un unprofessional place to work and they make no apologies for anything they do wrong including paycheck errors or anything else.

Advice to ManagementAdvice

None - all the fedback which was given from many of my coworkers was blatantly ignored! This company does not seem to care what employees think or need or want. The bucks roll in no matter what so they seem completely uninterested in creating a healthy work environment.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

491 Other Employee Reviews for American Cancer Society (View Most Recent)

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  1. 2 people found this helpful  

    Not the job I was expecting at all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Relations in Waukesha, WI
    Former Employee - Community Relations in Waukesha, WI

    I worked at American Cancer Society full-time (more than a year)

    Pros

    More flexibility than other jobs and the ability to work from home was nice. I had nice coworkers who were willing to lend a hand as well.

    Cons

    Pretty much everything else was negative. Although we had many trainings so many of them were repeats and didn't share any new ideas. Three day overnight, out of town trainings are difficult for people with families and this didn't seem to be a concern of ACS.
    Management was not well trained or well versed in how to be effective mangers. ACS is NOT a transparent company and a lot of changes were made without staff input that would have been crucial to improving staff morale.
    Turnover is very high, but when 50 and 60 plus hour weeks are worked consistently with low pay and little to no encouragement, what do you expect?
    Management did not listen to employees who were in the field and talking to constituents, volunteers and others involved in events specifically Relay For Life events.

    Advice to ManagementAdvice

    Take classes to become better managers. Offer advice and help to your employees and don't push them off on to their coworkers. Set attainable goals and listen to the people who are out in the field.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Okay as a started job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cancer Information Specialist in Austin, TX
    Former Employee - Cancer Information Specialist in Austin, TX

    I worked at American Cancer Society full-time (more than a year)

    Pros

    Great benefits, good PTO. It's a relaxed atmosphere and you can wear jeans everyday. Can be very rewarding.

    Cons

    Like any call center job, people can be very mean over the phone and you are expected to know everything.

    Advice to ManagementAdvice

    Pay more to the little people and quit trying to reinvent the wheel.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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